Site Reliability Engineer — Info Apps

As a SRE, you won’t just be responding to alerts; you will be shaping the evolution of our observability strategy, a mentor for incident management, and a champion for automation. You will help us refine our "Golden Signals" and ensure our Kubernetes-based ecosystem remains world-class. Minimum Qualifications Experience: 5+ years in SRE, DevOps, or Infrastructure roles with a proven track record of managing high-traffic, internet-facing production environments. Kubernetes Expertise: Deep experience building and operating container orchestration systems (EKS/GKE/Vanilla K8s). You should be comfortable troubleshooting from the networking layer up to the application pod. Observability Champion: Expert knowledge of the 4 Golden Signals (Latency, Traffic, Errors, and Saturation). Proficiency with tools like Prometheus, Grafana, and Splunk is essential. Cloud Proficiency: Hands-on experience designing and maintaining resilient infrastructure on public cloud providers (AWS, GCP, or Azure). Scripting & Automation: Strong ability to code at a scripting level (Python or Go preferred) to automate toil and build self-healing systems. Incident Leadership: Experience leading incident response, performing Root Cause Analysis (RCA), and implementing blameless post-mortems to improve system resilience. Infrastructure as Code: Proficient in Terraform, CloudFormation, or Pulumi to manage immutable infrastructure. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience) Preferred Qualifications Search & Data: Specialized experience operating and tuning Solr or Elasticsearch at scale. Networking: Strong understanding of TCP/IP, Load Balancing (ELB/ALB), and Service Mesh (Istio/Linkerd). Data Systems: Experience with Kafka, Cassandra, or Postgres in a distributed environment.