Site Reliability Engineer- Philippines

Qure.ai<\/span><\/span><\/a><\/span> is a global healthtech\ncompany using artificial intelligence to improve disease detection and patient\noutcomes at scale. Our solutions are deployed across hospitals, diagnostic\nnetworks, and public health programs worldwide.<\/span><\/span>
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Today, our technology\nhas impacted <\/span>40M+ lives<\/span><\/b> across <\/span>105+ countries<\/span><\/b>, deployed across <\/span>5,200+\nsites<\/span><\/b>, and powered by one of the world\u2019s largest real\-world medical imaging\ndatasets. With <\/span>26 FDA\-cleared indications<\/span><\/b>, we are helping shape the\nfuture of AI\-driven healthcare.<\/span><\/span>
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The Opportunity<\/span><\/span><\/span><\/b>
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Qure.ai is seeking a\ntalented and experienced Site Reliability Engineer to join our team. As a Site\nReliability Engineer, you will play a crucial role in ensuring the reliability,\nscalability, and performance of our software systems. You will collaborate with\ncross\-functional teams to build and maintain a highly available and efficient\ninfrastructure that supports our artificial intelligence\-based healthcare\nsolutions. This role is based in the <\/span>Philippines<\/span><\/b> and requires\nfrequent travel within the Philippines and across Southeast Asian countries\nbased on business requirements. Additionally, you will regularly engage with\nclient teams on\-site, necessitating strong communication and soft skills.<\/span><\/span>


<\/span>What You\u2019ll Own & Drive<\/span><\/span><\/span><\/b>
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• Deploy and distribute Qure.ai's AI\n and computer vision software across customer environments, supporting both\n Linux and Windows platforms following established deployment procedures.<\/span><\/span><\/span>
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• Manage and maintain on\-premise\n server infrastructure at hospital and clinic sites \u2014 covering\n provisioning, OS patching, configuration hardening, and capacity planning\n for GPU and compute\-intensive AI workloads.<\/span><\/span><\/span>
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• Work directly with customers to\n diagnose and resolve recurring issues in production deployments and\n updates, applying structured debugging across OS, network, and application\n layers.<\/span><\/span><\/span>
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• Support the implementation and\n upkeep of highly reliable services using infrastructure\-as\-code tooling\n (Ansible, Terraform, or equivalent) to enable consistent and swift product\n delivery across customer sites.<\/span><\/span><\/span>
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• Monitor and analyse system\n performance across cloud and on\-premise environments, identify\n bottlenecks, and implement solutions to optimise throughput and ensure\n high availability.<\/span><\/span><\/span>
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• Maintain monitoring, alerting, and\n logging systems (Prometheus, Grafana, ELK, or equivalent) to detect and\n respond to issues proactively, covering both cloud and on\-premise\n deployments.<\/span><\/span><\/span>
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• Participate in incident response and\n post\-mortem processes \u2014 supporting root cause analysis and implementing\n fixes to prevent recurrence.<\/span><\/span><\/span>
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• Collaborate with security teams to\n maintain infrastructure hardening standards, manage access controls, and\n ensure compliance with healthcare data protection requirements.<\/span><\/span><\/span>
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• Translate technical findings into\n clear communication for non\-technical hospital stakeholders, requiring\n strong interpersonal and written skills.<\/span><\/span><\/span>
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• Work within a culture that champions\n deep technical ownership, operating closely alongside Dev, Product, and\n Customer Success teams to ensure reliability is a shared responsibility\n across the organisation.<\/span><\/span><\/span>
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• Willingness to travel domestically\n and internationally as required to support customer deployments and\n on\-site engagements.<\/span><\/span><\/span>
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  Life at Qure<\/span><\/span><\/span><\/b>
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  <\/span><\/span><\/span><\/span><\/span>Flexibility &\nOwnership<\/span><\/span><\/b>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Hybrid work culture<\/span><\/span>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Relocation support\n(where applicable)<\/span><\/span>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Opportunity to work on\nglobal markets<\/span><\/span>
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  <\/span><\/span><\/span><\/span><\/span>Growth & Learning<\/span><\/span><\/b>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Learning\nand development allowance<\/span><\/span>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>High ownership and\naccelerated career growth<\/span><\/span>
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  <\/span><\/span><\/span><\/span><\/span>Wellbeing<\/span><\/span><\/b>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Comprehensive\nhealth insurance<\/span><\/span>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Unlimited\ntherapy sessions<\/span><\/span>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Fitness & wellness\nallowance<\/span><\/span>
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  <\/span><\/span><\/span><\/span><\/span>Culture & Community<\/span><\/span><\/b>
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  o<\/span> <\/span><\/span><\/span><\/span><\/span>Annual\nand team offsites<\/span><\/span>
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  Our Values<\/span><\/span><\/span><\/b>
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  • Humble:<\/span><\/span><\/b> Curious, open to\nfeedback, and focused on team success over individual credit.<\/span><\/span>
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  • Hungry:<\/span><\/span><\/b> High ownership,\nrelentless drive, and a constant push for better outcomes.<\/span><\/span>
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  • Smart:<\/span><\/span><\/b> Structured thinking\nwith empathy, solving complex problems with clarity and strong collaboration.<\/span><\/span>
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    Our i<\/span><\/span><\/span><\/b><\/a>nclusive workspace<\/span><\/span><\/span><\/b><\/a><\/span> <\/span><\/span>||<\/span> <\/span><\/span><\/span><\/span><\/b>Applicant Privacy Policy<\/span><\/span><\/span><\/b><\/a><\/span>
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    Requirements<\/h3>

    
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