SO_IT_DevOps_Platform_Operations_SME

  • Configure Linux-based applications, build Docker containers, and manage Kubernetes cluster configurations

  • · Perform application deployments, configurations, and version upgrades/patching using GitOps practices

  • · Work with monitoring, logging, alerting, and orchestration platforms for Docker applications running on Kubernetes

  • · Perform basic network troubleshooting, including subnet, DNS, and FQDN issues within Kubernetes clusters

  • · Provide L1/L2 support based on issue priority to meet client SLAs

  • · Handle user service requests and create service tickets where required

  • · Understand and resolve user queries received through multiple channels such as Communicator and email

  • · Collaborate on troubleshooting Manufacturing IT application and infrastructure-related incidents

  • · Ensure high-quality service delivery in line with defined service levels and KPIs

Mandatory Skills

  • · Linux and Windows system administration & troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network)

  • · Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)

  • · Experience in building, updating and managing Docker Images

  • · Experience with Helm Charts and GitOps tool (ArgoCD)

  • · Basic network knowledge to understand subnet, DNS & FQDN

  • · Knowledge of IP networking, Kubernetes cluster networking, ingress, load balancing.

  • · Strong understanding of CI/CD Pipelines in a globally distributed environment using Git, Jenkins, Docker registry, GitHub Action & Artifactory etc.

  • · ITIL Service Management Framework (Incident, Change, Problem Management)

Educational qualification:

B.E/B. Tech /M. Tech /MCA

Experience:

4-8 Years

Professional Attributes

  • Strong communication and presentation skills

  • Possess Collaboration and Team Mindset

  • Demonstrate Ownership and Accountability for the tasks

  • Good problem solving and Analytical thinking

  • · Application and infrastructure Monitoring tools (ICINGA / ELK / AppDynamics)

  • · Database Knowledge (Oracle / MySQL / Mongo)

  • · &

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