Social Development Officer

Purpose of Job

Supports efforts to uplift the well-being of poor and needy individuals living near the mosque - includes connecting them with assistance from national agencies, MUIS, the mosque, and other organisations, with the goal of empowering them toward self-reliance in the long run.

Responsibilities

Mosque Annual Action Plan

• Plan, execute, and review the annual action plan for the Social Development Unit, ensuring alignment with mosque goals.
• Manage Zakat disbursements and coordinate the implementation of Board-approved programmes.
• Track and report progress on programme outcomes and grant utilisation.

Application for Zakat / Other Assistance

• Assist walk-in applicants by conducting needs assessments and submitting aid recommendations to MUIS and other agencies.
• Manage quarterly disbursements of mosque-based assistance schemes such as Fidyah and Tabung Rahmah.
• Collaborate with community partners and participate in SDO meetings and case discussions to support low-income families.

Befrienders’ Management

• Oversee the recruitment, engagement, and database of volunteer Befrienders.
• Schedule and coordinate home visits for intake assessments and follow-up support.
• Submit monthly claims for Befrienders’ allowances to MUIS's MO team.

Other duties

• Support mosque-wide programmes and assist in operations when required.
• Take on additional responsibilities and participate in internal committees as assigned by supervisors.

Job Requirements

• Minimum, a recognised diploma from a tertiary institution
• Preferably with 2 years of relevant work experiences (fresh graduates may apply)
• Effectively bilingual in English and Malay; comfortable using IT tools for work.
• Compassionate, responsible, and committed to working with low-income families.
• Strong interpersonal and communication skills.
• Able to plan and implement programmes independently or in a team setting.

We regret that only shortlisted applicants will be notified.