Social Worker (General Mental Health Case Manager)

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Total Rewards of a Allied Health Professional This position is located at the VA Boston Healthcare system, Jamacia Plain campus. The General Mental Health (GMH) Social Work Case Manager (SW CM) is responsible for providing practical assistance and emotional support to Veterans receiving Outpatient Mental Health (MH) care. Care coordination, Treatment planning, and Case management: The social worker coordinates care within VA, and across VA/Community Services. The social worker participates in interdisciplinary treatment team meetings and treatment planning. S/he facilitates the development/updating of treatment, in collaboration with the Veteran/family and with interdisciplinary treatment team. The social worker has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures; this includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology. The social worker has basic knowledge of Veterans' benefits and services relating to special programs, service-connected compensation, and non-service-connected pensions. The social worker facilitates referrals based upon Veterans' needs and eligibility. The social worker serves as a liaison to community agencies and networks with agency representatives. Education/Health promotion and prevention: The social worker provides education related to VA and community resources, entitlements, advance directives/living will and will refer Veterans/families to the appropriate interdisciplinary team member for identified health education needs. Documentation: The social worker documents in the patient's medical record in accordance with Social Work, Medical Center policies, the Mental Health Service, and the requirements of Joint Commission. This includes a statement of needed care and development of an integrated assessment and interdisciplinary treatment plan within the time frame required by Mental Health Service and Social Work Service standards. Progress notes are timely and reflect progress toward treatment goals. Outcomes are evaluated and documented. Work Schedule: Monday-Friday 8:00am-4:30pm Compressed/Flexible: May be available Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Karen.Chapman@va.gov, the EDRP Coordinator for questions/assistance. Learn more Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: F01934,F01935 Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized REQUIREMENTS Notifications: 1. This position is an AFGE Bargaining Unit position. 2. The incumbent may be required to travel to other VA campuses and CBOC's. 3. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment. 4. Current and former Federal employees may submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.