Software Development Engineer Test - Customer Systems

In this dynamic and fast-paced role, you will be directly responsible for ensuring the quality of Apple's customer support experience, focusing on consistent functionality, performance, and stability. This involves understanding new and existing feature implementations to craft informed and robust testing charters, authoring test scenarios, scripts, and plans, and then executing functional, performance, and stability testing. You will also write and review automation test scripts, identify and report defects with first-level root cause analysis and consistent reproduction steps, and champion quality efforts by collaborating with test automation engineering, product management, and engineering program teams. Minimum Qualifications 8+ years experience in software quality assurance testing. Experience as a team lead preferred. Hands-on experience building and maintaining test frameworks using tools such as RestAssured or Selenium Proficiency in one or multiple languages such as Java, Python etc. B.S in Computer Science, Computer Engineering or similar or equivalent related work experience Preferred Qualifications Experience testing iOS native and Safari-based web applications. Knowledge of AI-driven testing tools Unparalleled written and verbal communication skills, with the ability to abstract technical conversations for non-technical stakeholders. Attention to detail. A passion to get the little things right.