Spa Therapist

We are seeking a dedicated and compassionate Spa Therapist to join our wellness team in Istanbul, Türkiye. In this role, you will deliver exceptional therapeutic services while creating a serene and rejuvenating experience for our guests. As a Spa Therapist, you will combine technical expertise with genuine care to help clients achieve relaxation, wellness, and renewed vitality. Your commitment to professionalism, attention to detail, and customer-focused approach will be essential to your success in this position.

• Deliver professional, friendly, and engaging massage and body treatment services across all session lengths (30, 45, 60, 90, and 120 minutes)
• Provide specialized aesthetic services including facials, skincare treatments, and nail care as required
• Customize treatment plans based on individual guest needs, preferences, and health considerations
• Maintain exceptional client comfort and safety throughout all treatments and services
• Ensure a clean, organized, and hygienic work environment, with all equipment properly maintained and in safe working order
• Demonstrate comprehensive product knowledge and actively support retail sales initiatives
• Assist guests with information about hotel facilities and spa amenities in a helpful and informative manner
• Actively participate in spa operations, including team collaboration on treatments and service excellence
• Adhere to all departmental policies, procedures, safety protocols, and sanitation standards
• Respond promptly and professionally to guest inquiries and concerns, maintaining composure and courtesy at all times
• Contribute to a collaborative and inclusive team environment that supports continuous improvement
• Perform additional duties as assigned to support overall spa operations

• Current certification from an accredited school of Massage Therapy and Aesthetics (required)
• All professional licenses must be current and valid (required)
• Excellent communication and organizational skills with strong attention to detail
• Demonstrated interpersonal and problem-solving abilities
• High level of responsibility, reliability, and professional integrity
• Ability to remain calm, courteous, and focused on guest needs in all situations
• Previous experience as a Massage Therapist or in a related spa/wellness role (preferred)
• CPR and First Aid certification (preferred)
• Strong knowledge of spa products, treatments, and their therapeutic benefits
• Physical stamina and manual dexterity to perform treatments effectively
• Proficiency in time management and ability to manage multiple client appointments
• Multilingual abilities, particularly Turkish and English (preferred)
• Customer service experience in a hospitality or wellness setting
• Commitment to maintaining the highest standards of hygiene and sanitation
• Ability to work collaboratively within a team-oriented environment