Specialist - Change & Transformation

Major Responsibilities

• Leads the planning, coordination, and execution of change initiatives across the organization.
• Ability to create and drive CM strategy.
• Develop change management plans, communication & stakeholder engagement plans.
• Drives Change impact and other practices related to CM.
• Develop & implement strategy on communication, stakeholder engagement, risk mitigation, training, etc.
• Strong Stakeholder planning and management.

Other Key Responsibilities -

• Design, develop, and implement:
• Organizational change management strategies and methodologies
• Develop Communication strategies, stakeholder engagement activities and content to drive adoption and sustainability of change.
• Developing Feedback mechanisms using the above that enable development and improvement of transformation workstreams.
• Analysis, data collection, and feedback efforts to provide insights into change efforts.
• Timely and effective implementation of Change Strategies to drive faster and sustainable adoption of the change.
• Own & implement framework, specific change plans.
• Adherence to Scope, Time & Cost as required by your project.
• Own, develop and implement customized communications and engagement strategies across stakeholders.  Efficient risk management – Predict risks before they occur, escalate, communicate as needed.
• Conduct Change Impact Analysis, evaluation and ensuring the readiness for change.
• Design behavioral / engagement interventions and strategies to manage stakeholder relationships.
• Able to define/design communication artefacts based on project requirement like (Newsletter, Mailers, Snippets etc.)
• Assess and monitor change adoption and behavioral shifts.
• Develop a Risk management strategy: Identify Risk / Resistance, analyze and plan for mitigation and build communication / escalation plans.

A. Education: Full Time MBA (Preferred)

B. Work Experience:

• Relevant 3-5 years in Organization Change Management with focus on Change Management/Transformation Management applying change management principles, methodologies, and tools for implementing change programs.
• Experience in leading projects with project management expertise and experience is an added advantage.
• Leadership skills, Conflict management, Stakeholder management, Change management, Project management, Team management, AGILE ways of working.

C. Certifications: Change management certification (Prefer PROSCI, APMG certified professionals) - Preferred.

D. Other Requirements:

• MS Office Suite/ Teams
• Experience in leading / delivering large scale complex change initiatives.

Behavioral Competencies

• Proactive and Solution oriented attitude
• Leading by example
• Flexibility to handle changing situations and unexpected challenges
• Strategic Thinking.
• Willingness to learn and grow within the role and showing potential for future leadership position.
• Integrity and honesty first approach
• Result self-driven and high motivation.
• Excellent Communication skills
• Open to travel
• Collaborate effectively with other team members to achieve common goals.
• Highly self-motivated and enthusiastic
• Demonstrate high levels of self-motivation and enthusiasm in tackling challenges and driving process improvements.