Specialist- Systems Architecture - Solutions

Company:

Marsh Corporate

Description:

As the AI Enablement Program Specialist for the AI Training & Consulting Program, you will orchestrate the strategic execution of Marsh's global AI adoption initiative. You will coordinate a distributed team of Forward Deployment LenAI-LenWork Consultants (FDLC) across multiple regions, ensuring seamless delivery of AI use cases, training programs, and organizational change management that drives measurable business value.

You will work with AI trainers & consultants serving as the central coordination point for program delivery, stakeholder alignment, and operational excellence. Your focus will be on program governance, resource coordination, risk management, and ensuring the team delivers against enterprise AI strategy and business priorities.

What You'll Do

Program Leadership & Strategic Execution

• Develop end-to-end program delivery: Define roadmap, milestones, success metrics, and delivery cadence for global AI deployment across multiple business units and geographies

• Align with enterprise strategy: Partner with AI leadership, business unit heads, and technology stakeholders to ensure program priorities reflect organizational objectives and maximize ROI

• Drive continuous improvement: Implement feedback loops, capture lessons learned, and optimize processes to improve deployment velocity, training effectiveness, and stakeholder satisfaction

• Manage business leader relationships: Build trust with senior stakeholders through transparent communication, proactive risk management, and consistent delivery against commitments

• Translate technical progress into business value: Create executive dashboards, business reviews, and impact reports that articulate ROI, adoption metrics, and strategic outcomes in business language

• Monitor delivery health and intervene proactively: Track KPIs (use case velocity, training completion rates, stakeholder satisfaction, business impact), identify risks early, and deploy mitigation strategies

• Ensure quality and consistency: Define standards for use case documentation, training materials, deployment playbooks, and delivery artifacts - conducting quality reviews and compliance audits

What You Bring

• Program/project management track record: 5-7+ years managing complex, multi-workstream programs with distributed teams, ideally in technology deployment, training, or organizational transformation

• Global program coordination experience: Demonstrated success coordinating remote teams across 3+ time zones and diverse cultural contexts

• Stakeholder management at scale: Proven ability to manage relationships with senior executives, business unit leaders, and cross-functional partners in large organizations

• Technical fluency with AI/ML concepts: Ability to understand AI capabilities and limitations, engage in technical discussions with consultants and product teams, and assess feasibility of proposed solutions (deep technical expertise not required, but comfort with technology essential)

• Executive communication: Exceptional written and verbal communication skills - able to distill complex programs into clear executive narratives, business cases, and impact stories

• Risk and issue management: Proactive identification of risks, structured problem-solving, and decisive coordination to keep programs on track despite ambiguity

Why This Role Matters

Marsh is making a strategic bet on AI as a competitive differentiator. The success of this program will determine how quickly and effectively we translate cutting-edge AI capabilities into tangible business outcomes - productivity gains, cost savings, revenue growth, and competitive advantage.

As the AI Enablement Program Specialist, you will be the orchestrator who ensures seamless coordination across a distributed team of expert consultants. You will be the connective piece that transforms individual consultant efforts into a cohesive, enterprise-wide impact. Your coordination will ensure that deployments align with strategy; learnings are captured and scaled, and every stakeholder.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $106,700 to $156,700.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.

This is a New position.