Sr. Associate-Facilities - Facility & Property Management for Davao

Sutherland is seeking a reliable and attentive person to join us as a Facilities & Property Management Sr. Associate. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Key Responsibilities

Facilities Operations & Maintenance

• Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance

• Ensure functionality and readiness of all office equipment and physical workspace

• Conduct regular facility inspections and implement preventive and corrective maintenance programs

• Supervise contractors for general repairs, pest control, and scheduled maintenance activities

• Oversee workspace readiness including seat assignments, relocations, and partition installations in coordination with Capacity Planning

• Monitor utilities consumption (electricity and water) and maintain accurate tracking reports

• Ensure Asset Maintenance Contracts (AMC) are updated and all equipment (UPS, AC units, gensets) are regularly serviced

• Maintain organized documentation of service reports, contracts, and compliance records

• Support implementation of health and safety standards across the site

Ticketing & Service Management

• Manage and resolve facility-related requests via ticketing systems within agreed SLAs

• Monitor ticket queues to avoid backlog and aging issues

• Provide timely updates and coordinate approvals with stakeholders

Project & Site Management

• Support project teams in site build-outs, renovations, and rehabilitation activities

• Coordinate project schedules and maintenance work with internal departments to minimize disruption

• Participate in weekly seat planning and operational meetings

Stakeholder & Vendor Management

• Respond to internal requests for office setup (meetings, training, onboarding sessions)

• Collaborate with Capacity Planning for workspace and equipment requirements

• Coordinate with building administration on facility concerns and maintenance issues

• Liaise with vendors, lessors, and government agencies (e.g., PEZA, local authorities) to ensure compliance

Training & Development

• Participate in continuous learning and development programs to enhance technical and operational competencies

• Bachelor’s Degree in Electrical or Mechanical Engineering

  • Required: Licensed Electrical or Mechanical Enginee

• Willingness to work extended hours or flexible schedules, as needed

• Must be willing to report on-site at Sutherland Davao, located in Luisa Square IT Building, Villamor St., corner Emilio Jacinto Extension, Davao City, 8000 Davao del Sur

• Knowledgeable in civil and structural building construction, including interior and exterior works

• Proficient in designing and computing Electrical and Mechanical plansHands-on knowledge in the operation and maintenance of generator sets, UPS systems, and other critical facility equipment

• Capable of evaluating vendor preventive maintenance reports and recommending appropriate action plans

• Basic project management skills with experience supporting site build-outs, renovations, and maintenance projects

• Familiarity with facilities operations, including utilities monitoring, equipment maintenance, and workplace management

• Strong analytical skills with the ability to interpret data, identify trends, and recommend improvements

• Excellent attention to detail with strong organizational and documentation skills

• Effective verbal and written communication skills; able to communicate in a clear, professional, and constructive manner

• Demonstrates professionalism, confidentiality, and high ethical standards at all times

• Strong customer service orientation with the ability to build relationships with internal and external stakeholders

• Proactive team player with the ability to develop trust and collaborate effectively across teams

• Highly adaptable and able to quickly adjust to changing priorities and work environments

• Strong work ethic, integrity, flexibility, and leadership or coaching capabilities

All your information will be kept confidential according to EEO guidelines.