Sr. Loan Operations Associate

Infinit\-O isn\u2019t just about business process optimization, we\u2019re about people. For over 20 years, we\u2019ve been helping some of the world\u2019s fastest\-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data\-driven solutions, high\-performance teams, and cutting\-edge technology. Our world\-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.
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But what truly sets us apart is our culture. At Infinit\-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people\-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we\u2019re dedicated to making a positive impact not just in business, but in the communities we serve.
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With a highly engaged and innovative team, we don\u2019t just optimize processes, we also create meaningful change.
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What is the role that we need?
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Key Responsibilities:
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Reporting to the Head of Operations, the incumbent, among other responsibilities, will support\nthe Group Operations in <\/span>day\-to\-day operational, settlement and\nadministrative matters in delivering quality support\nand services to the Business Units<\/span> including:<\/span>
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  • Trade\ncapture of loan profile, schedules and cashflows.<\/span>
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  • Execution of\ndrawdowns, rollovers and trade settlements with Borrowers, Facility Agents,\nCustodians<\/span>
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  • Liaison with\nTransaction Administrator to reconcile cashflow schedules and monitor\nsettlement activities<\/span>
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  • <\/span><\/span><\/span><\/span>Preparation of payment\nnotices, monitoring of repayments of the loans and bond investments<\/span>
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  • Processing\nand settlements for loan disbursement, treasury trades, sales and purchase\ntransactions.<\/span>
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  • Support\nin setting up accounts in payment system<\/span>
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  • Monitor, track on time payments, fo<\/span>llow up on non\-receipts till\nclosure.<\/span>
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  • <\/span><\/span><\/span><\/span>Address\nand resolve trade related discrepancies, exceptions and escalations<\/span><\/a>
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  • <\/span><\/span><\/span><\/span>Collaborate with\ninternal stakeholders such as front office, finance, treasury, collateral\nmanagement, risk, technology teams to optimize loan operations and ensure\naccurate representation in systems<\/span><\/a>
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  • Collaborate with counterparties, custodians,\nclearing houses, banks and internal teams to address and resolve trade\nsettlements, payment <\/span><\/span>discrepancies, exceptions and\nescalations<\/span><\/span>
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  • <\/span><\/span><\/span><\/span>Support\nsystem testing and other ad\-hoc tasks<\/span><\/span>
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  • <\/span><\/span><\/span><\/span>Fine\-tuning,\ndeveloping procedures and work processes <\/span><\/span>
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  • Participate in\nprojects, system enhancements and other ad\-hoc tasks<\/span><\/span>
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    Requirements<\/h3>
    Job Requirements and Credentials:
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    • <\/span><\/span><\/span><\/span><\/span>Diploma / Bachelor\u2019s\ndegree with at least 3 to 5 years Operations and Settlements experience in a\nbank or finance company, preferably with exposure to Syndicated, Bilateral Loans,\nBonds, Deposit, Remittance, Derivatives and Treasury products.<\/span><\/span><\/a>
      <\/span><\/li>
    • <\/span><\/span><\/span><\/span>Ability\nto interpret and extract key operational and financial terms from credit/loan\nagreements and transfer documents and translate loan documentation into\noperational setup, including rate terms, amortization schedules, fees and\npayment instructions is a must. <\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Strong knowledge and\nunderstanding of debt financing products, financial market, credit agreements, trade\nlifecycle events.<\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Familiar with\nfront\-to\-back trade workflows, loan market conventions and settlement cycles.<\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Familiar with SWIFT,\ntrade settlement platforms (ClearPar. DTCC, Euroclear/Clearstream) and custody\naccounts.<\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Exception attention to\ndetail, problem\-solving agility and ability to communicate with diverse\nstakeholders.<\/span><\/span>
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    • A team player with\nstrong interpersonal and communication skills (both written and verbal) and\nable to collaborate with internal and external stakeholders<\/span><\/span><\/a>
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    • <\/span><\/span><\/span><\/span><\/span>Possess strong work\nethic (especially when there are tight deadlines), ability to prioritise, multi\-task\nand to work with minimal supervision.<\/span><\/span><\/span>
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    • Explore initiatives to\nautomate manual processes with the objective to achieve productivity gain,\nenhance control and eliminate operational errors<\/span><\/span><\/span>
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    • Exposure to the development and refinement of\noperational procedures, work processes and systems<\/span><\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Eagerness to learn,\nwith mindset of questioning and cross\-checking information<\/span><\/span><\/span>
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    • <\/span><\/span><\/span><\/span>Accept\nownership and accountability for agreed upon targets and deliverables<\/span><\/span>
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    • <\/span><\/span><\/span><\/span><\/span>Proficient in Microsoft\nOffice (PowerPoint, Excel, Words), etc<\/span><\/span><\/span>
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