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Johnson & Johnson

Sr. Manager, Automation Acceleration

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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Job Function:

Human Resources

Job Sub Function:

HR Operations

Job Category:

Professional

All Job Posting Locations:

Bangalore, Karnataka, India

Job Description:

DePuy Synthes is recruiting for a Sr. Manager, Automation Acceleration, located in Pune, India.

The Sr. Manager, Automation Acceleration in HR will lead the advancement of automation and intelligent solutions across HR Global Services, enabling more efficient, scalable, and responsive service delivery. This role will focus on integrating automation, data, and AI-powered capabilities into core HR processes to drive measurable business outcomes. This is an opportunity to shape next-generation service delivery by embedding intelligent automation, generative AI, and agent-based solutions into HR operations. The role combines strategy and execution, translating emerging technologies into practical, enterprise-ready solutions that enhance employee experience, improve accuracy, and accelerate decision-making.

Key Responsibilities:

  • Lead the development and execution of automation and intelligent solutions strategies aligned to HR Global Services priorities

  • Identify, prioritize, and deliver automation opportunities using AI-driven technologies, including machine learning, generative AI, and intelligent document processing

  • Manage a portfolio of automation initiatives, ensuring delivery within scope, timelines, and quality expectations

  • Design and deploy end-to-end intelligent workflows integrating RPA, business rules engines, and adaptive AI capabilities

  • Partner with HR, IT, and digital teams to implement AI copilots, virtual assistants, and agent-based orchestration solutions

  • Drive adoption of autonomous workflows and multi-agent systems to enhance scalability and reduce manual effort

  • Establish governance frameworks for automation and responsible AI deployment, including model lifecycle management and risk controls

  • Leverage process mining, predictive analytics, and real-time data insights to optimize operations and continuously improve performance

  • Monitor impact and communicate value realization, including efficiency gains, cost savings, and service quality improvements

  • Lead, coach, and develop a high-performing team in a global, matrixed environment

Qualifications

Education:

  • Bachelor’s degree required (Human Resources, Business Administration, Information Systems, or related field)

  • Master’s degree or MBA preferred

Experience and Skills:

Required:

  • 8-10 years of experience in HR operations, digital transformation, shared services, or technology-enabled operations

  • Demonstrated experience driving process improvement and transformation initiatives, including process analysis and redesign

  • Proven ability to lead automation or digital transformation projects (e.g., RPA, workflow tools, AI-enabled solutions)

  • Experience translating business needs into data-driven, technology-enabled solutions

  • Strong stakeholder management skills with the ability to influence across functions and geographies

  • Excellent analytical, problem-solving, and project management capabilities

  • Ability to lead teams and manage multiple priorities in a fast-paced, global environment

Preferred:

  • Experience with AI-enabled automation solutions, including generative AI, conversational AI, and intelligent document processing

  • Familiarity with agentic AI concepts, including autonomous agents, orchestration frameworks, and adaptive decision engines

  • Experience with process mining and predictive analytics tools

  • Background in HR Global Services or shared services environments

  • Knowledge of Agile and product-based delivery models

  • Exposure to cloud-based platforms and enterprise AI ecosystems

  • Certifications in automation, AI, or digital transformation

Other:

  • Language Requirements: Fluent in English

  • Travel: Up to 10% travel may be required

  • Certifications: Lean Six Sigma, Automation, AI, or data-related certifications preferred

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

Preferred Skills:

Compliance Management, Continuous Improvement, Cultural Competence, Employee Experience, HR Best Practices, HR Operational Planning and Organizing, HR Strategic Management, Human Resources (HR) Auditing, Human Resources Development, Human Resources Law, Managerial Courage, Mentorship, Organizing, Performance Measurement, Project Management, Talent Management, Technical Credibility