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Sr. Manager, CQ EOV

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Customer/Commercial Quality

Job Category:

People Leader

All Job Posting Locations:

Zuchwil, Switzerland

Job Description:

DePuy Synthes is recruiting for a(n) Sr. Manager, CQ– EOV, located in Zuchwil, Solothurn, Switzerland or Hamburg, Germany.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Zuchwil, Switzerland - Requisition Number: R-084448

Hamburg, Germany - Requisition Number: R-085476

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Sr. Manager, Commercial Quality – Economic Operator Verification (EOV) provides strategic and operational leadership for global Commercial Quality activities supporting Economic Operator compliance. This role is accountable for ensuring sustained regulatory compliance, product quality, and patient safety across the product lifecycle. The Sr. Manager serves as a key quality leader and business partner, influencing strategy, governance, and execution across Manufacturing, Supply Chain, Regulatory Affairs, and Commercial organizations. This position plays a critical role in strengthening quality culture, enabling operational excellence, and supporting DePuy Synthes’ global growth and transformation.

Key Responsibilities

  • Provide strategic leadership and governance for Commercial Quality EOV activities, ensuring alignment with internal quality systems and global regulatory requirements.

  • Lead, develop, and inspire a high‑performing Commercial Quality EOV team, including talent development, succession planning, and performance management.

  • Oversee and ensure effective execution of quality events, including nonconformances, investigations, risk assessments, and corrective and preventive actions (CAPA), driving timely and sustainable outcomes.

  • Act as a senior quality partner to Manufacturing, Supply Chain, Regulatory Affairs, and Commercial leaders to support product changes, transfers, launches, and lifecycle management activities.

  • Lead readiness, execution, and follow‑up for internal audits, health authority inspections, notified body audits, and external assessments.

  • Drive continuous improvement initiatives to enhance compliance, quality performance, and operational efficiency using risk‑based and data‑driven approaches.

  • Represent Commercial Quality EOV in regional and global governance forums, contributing to enterprise quality strategy, policy development, and best‑practice sharing.

  • Serve as a change leader, supporting organizational transformation initiatives and reinforcing a strong culture of quality and accountability.

Qualifications

Education

  • Bachelor’s degree required in Engineering, Life Sciences, or a related scientific discipline.

  • Master’s degree preferred.

Experience and Skills

Required:

  • Minimum 10–12 years of progressive experience in Quality Assurance, Commercial Quality, or a regulated medical device environment, with increasing leadership responsibility.

  • Demonstrated experience leading and developing teams and/or managing complex, cross‑functional quality programs at a global or regional level.

  • Strong working knowledge of quality management systems, risk management, post‑market surveillance, and commercial distribution quality processes.

  • Proven track record of leading investigations, nonconformances, and CAPA to effective and compliant closure.

  • Ability to influence senior stakeholders and drive alignment across matrixed global organizations.

  • Strong analytical, problem‑solving, and decision‑making skills, with the ability to operate effectively in a dynamic environment.

Preferred:

  • Experience supporting Economic Operator Verification (EOV), product changes, or manufacturing‑to‑market quality interfaces.

  • Familiarity with EU MDR, MDSAP, and other global regulatory requirements.

  • Experience in orthopedic or implantable medical device products.

  • Experience leading or supporting regulatory inspections, health authority interactions, and notified body audits.

  • Knowledge of continuous improvement methodologies such as Lean, Six Sigma, and risk‑based quality approaches.

Other

  • Language: Fluent in English.

  • Travel: Moderate international travel.

  • Certifications: Qualityrelated certifications (e.g., ASQ, ISO) preferred.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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#DePuySynthesCareers

Required Skills:

Preferred Skills:

Compliance Management, Continuous Improvement, Corrective and Preventive Action (CAPA), Developing Others, Fact-Based Decision Making, Give Feedback, Inclusive Leadership, ISO 9001, Leadership, Performance Measurement, Quality Control (QC), Quality Management Systems (QMS), Quality Processes, Quality Standards, Standard Operating Procedure (SOP), Team Management