Sr Mgr, Talent Experience Design, Talent Experience Team
This Senior Manager will lead the Talent Experience Design for Amazon Entertainment. This is a player-coach role for a builder - someone who can set strategic direction, design world-class experiences, manage a team or 4-5, and personally facilitate when needed.
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
• Lead and develop the Talent Experience Design team — setting vision, prioritizing the portfolio, and coaching team members to do their best work
• Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda
• Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standard
• Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships
Program Design & Delivery
• Architect end-to-end talent experiences — from executive onboarding to cohort-based leadership development to personalized coaching engagements
• Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes
• Personally facilitate (or curate facilitators for) high-impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking
Partnerships
• Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience-based solutions when applicable
• Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem
• Represent the team's work to senior leadership, building visibility and sponsorship for talent experience investments
Measurement & Iteration
• Define success metrics and build feedback loops that enable continuous improvement across all programs
• Use data and participant insights to iterate — treating every cohort, every session, and every engagement as an opportunity to sharpen the outcome
• Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
• Act One: An immersive onboarding experience for new Entertainment employees to connect and engage with the Amazon Entertainment businesses, leaders, and each other while gaining preparation to navigate their roles.
• Polaris: A cohort-based leadership program for select leaders in Prime Video and Amazon MGM Studios, accelerating growth across Business, Technology/Product, Creative, and Leadership domains while bridging Amazon and Entertainment cultures.
• Executive Development: Personalized development experiences for senior leaders, tailored to their unique context, growth edges, and business challenges.
You will own the vision, roadmap, and delivery of our program portfolio while partnering closely with senior Entertainment leaders and HR Business Partners to identify emerging needs and architect new solutions.
The right leader for this role believes that leadership development should be bold, creative, and business-critical — never generic or off-the-shelf. You think in systems, obsess over participant experience, and measure what matters. You come alive in ambiguity, move fluidly between vision and action, and are relentless about making things better every single time.
Key job responsibilities
Team & Leadership
• Lead and develop the Talent Experience Design team — setting vision, prioritizing the portfolio, and coaching team members to do their best work
• Own the strategy for talent experience programming across Amazon Entertainment, aligned to business priorities and the broader talent agenda
• Stay current on adult learning science, leadership development trends, and innovative experience design to keep our programs ahead of industry standard
• Build and manage the operating rhythm: planning cadence, stakeholder communication, budget, and vendor relationships
Program Design & Delivery
• Architect end-to-end talent experiences — from executive onboarding to cohort-based leadership development to personalized coaching engagements
• Translate business strategy and organizational diagnostics into compelling program designs with clear learning objectives, experiential methodology, and measurable outcomes
• Personally facilitate (or curate facilitators for) high-impact sessions, creating environments of psychological safety, candid dialogue, and breakthrough thinking
Partnerships
• Serve as a trusted advisor to Entertainment HR Business Partners and senior business leaders, consulting on talent challenges and recommending experience-based solutions when applicable
• Collaborate across HR teams (Talent Management, Recruiting, Employee Relations) to ensure programs are integrated into the broader talent ecosystem
• Represent the team's work to senior leadership, building visibility and sponsorship for talent experience investments
Measurement & Iteration
• Define success metrics and build feedback loops that enable continuous improvement across all programs
• Use data and participant insights to iterate — treating every cohort, every session, and every engagement as an opportunity to sharpen the outcome
• Share best practices, case studies, and scalable frameworks across the broader HR and Amazon talent community
About the team
We design and deliver learning experiences to solve unique business challenges and continuously iterate to sharpen the outcome.
Our portfolio currently includes:
• Act One: An immersive onboarding experience for new Entertainment employees to connect and engage with the Amazon Entertainment businesses, leaders, and each other while gaining preparation to navigate their roles.
• Polaris: A cohort-based leadership program for select leaders in Prime Video and Amazon MGM Studios, accelerating growth across Business, Technology/Product, Creative, and Leadership domains while bridging Amazon and Entertainment cultures.
• Executive Development: Personalized development experiences for senior leaders, tailored to their unique context, growth edges, and business challenges.