Sr. Product Manager

As a<\/span><\/span> <\/span><\/span><\/span><\/span><\/span><\/span>Product Manager<\/span><\/span><\/span><\/span><\/span><\/b> <\/span><\/span><\/span>at Rezo,<\/span><\/span> <\/span><\/span><\/span>you will own the complete product lifecycle: from understanding user needs and writing PRDs to managing design and development, launching features, and driving adoption. The ideal candidate is a systems thinker who understands internal workflows and is equally comfortable building external modules that customers interact with directly.<\/span><\/span> <\/span><\/span><\/span>This is a high\-impact role focused on delivering exceptional experiences for enterprise clients while enabling internal teams\u2014from Sales to Analytics\u2014to<\/span><\/span> <\/span><\/span><\/span>operate<\/span><\/span> <\/span><\/span><\/span>efficiently and at scale.<\/span><\/span><\/span><\/span><\/span>
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Key Responsibilities:<\/span><\/span><\/b>
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Product Strategy & Execution<\/span><\/span><\/span><\/b>
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Define and manage the roadmap for customer\-facing modules and internal tools that support delivery and operations.<\/span><\/span><\/span>
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Translate business goals and user needs into structured product features and intuitive user journeys.<\/span><\/span><\/span>
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Prioritize features based on impact, dependencies, and stakeholder feedback.<\/span><\/span><\/span><\/span><\/span>
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Cross\-Functional Collaboration<\/span><\/span><\/span><\/b>
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Gather inputs and drive alignment across teams such as Sales, Project Delivery, Legal, Infra, Customer Success, and Analytics.<\/span><\/span><\/span>
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Partner with Engineering to deliver high\-quality features on time.<\/span><\/span><\/span><\/span><\/span>
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User\-<\/span><\/span><\/span>Centered<\/span><\/span><\/span> <\/span><\/span><\/span>Development<\/span><\/span><\/span><\/b>
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Conduct deep discovery with internal stakeholders and enterprise customers to<\/span><\/span> <\/span><\/span><\/span>identify<\/span><\/span> <\/span><\/span><\/span>pain points.<\/span><\/span><\/span>
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Write detailed PRDs with clear workflows, success criteria, and edge cases.<\/span><\/span><\/span>
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Create wireframes or collaborate with the design team to bring concepts to life.<\/span><\/span><\/span><\/span><\/span>
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Platform Thinking<\/span><\/span><\/span><\/b>
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Build scalable systems that work across geographies, teams, and industries.<\/span><\/span><\/span>
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Establish feedback loops to continuously evolve internal and external tools.<\/span><\/span><\/span><\/span><\/span>
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\u200b<\/span><\/span><\/span>
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Analytics & Quality<\/span><\/span><\/span><\/b><\/span><\/span>
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Monitor platform metrics, customer<\/span><\/span> <\/span><\/span><\/span><\/span>behavior<\/span><\/span><\/span>, and operational performance to<\/span><\/span> <\/span><\/span><\/span>identify<\/span><\/span> <\/span><\/span><\/span>improvement areas.<\/span><\/span><\/span><\/span><\/span>
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Collaborate with analytics teams to track adoption,<\/span><\/span> <\/span><\/span><\/span>identify<\/span><\/span> <\/span><\/span><\/span>friction points, and recommend interventions<\/span><\/span><\/span><\/span><\/span>
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Requirements<\/h3>
Educational Qualifications<\/span><\/span><\/span><\/span><\/span><\/b>
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Bachelor\u2019s degree in Engineering<\/span><\/span><\/span>, Business Administration, Marketing, Computer Science, or related field.<\/span><\/span><\/span><\/span><\/span>
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Experience<\/span><\/span><\/span><\/span><\/span><\/b>
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4 \u2013 6 years of product management experience in B2B SaaS, preferably across platforms, internal tools, and customer\-facing products.<\/span><\/span><\/span><\/span><\/span>
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Functional Skills<\/span><\/span><\/span><\/span><\/span><\/b>
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Proven ability to write high\-quality PRDs and lead cross\-functional teams. <\/span><\/span><\/span><\/span><\/span>
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Strong systems thinking with experience designing tools that enhance operational productivity. <\/span><\/span><\/span><\/span><\/span>
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Exposure to customer lifecycle workflows, data dashboards, or service automation is a plus. <\/span><\/span><\/span><\/span><\/span>
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Proficiency<\/span><\/span> <\/span><\/span><\/span>in JIRA, Figma, Confluence, or similar tools.<\/span><\/span><\/span><\/span><\/span>
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Behavioral<\/span><\/span> <\/span><\/span><\/span>Skills & Attitude<\/span><\/span><\/span><\/span><\/span><\/b>
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Customer\-Centric Mindset \u2013 Prioritizes customer satisfaction and proactive engagement.<\/span><\/span><\/span><\/span><\/span>
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Proactive Approach \u2013 Anticipates issues and takes ownership to resolve them.<\/span><\/span><\/span><\/span><\/span>
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Communication Skills \u2013 Communicates clearly and persuasively with stakeholders.<\/span><\/span><\/span><\/span><\/span>
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Interpersonal Skills \u2013 Builds strong relationships and fosters trust.<\/span><\/span><\/span><\/span><\/span>
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