Sr. Salesforce Administrator and Developer

Key Responsibilities

Salesforce Administration

• Configure and customize Salesforce including:
  • Standard & custom objects
  • Fields, page layouts, record types
  • Validation rules and security settings
• Manage user access, roles, profiles, and data security
• Perform regular data maintenance activities including mass data uploads, data cleansing, and deduplication

Automation & Process Optimization

• Design, implement, and maintain declarative automation using:
  • Flow (Lightning Flow)
  • Approval Processes and business rules
  • Workflow Rules (legacy where applicable)
• Continuously identify opportunities to streamline and optimize business processes

Development & Customization

• Develop custom solutions using:
  • Apex
  • Visualforce
  • Lightning Web Components (LWC)
• Build and enhance applications to meet evolving business needs

Integration

• Integrate Salesforce with external systems using:
  • REST APIs
  • SOAP APIs
• Ensure reliable and secure data exchange across platforms

Reporting & Analytics

• Develop and maintain reports and dashboards
• Provide actionable insights to support business decision-making

Support & Troubleshooting

• Provide day-to-day Salesforce support to end users
• Troubleshoot and resolve system issues, bugs, and performance bottlenecks
• Ensure high system availability and user satisfaction

Qualifications & Experience

• Experience: 3–5+ years of hands-on Salesforce experience

• Certifications: Salesforce Administrator and/or Developer certification preferred

• Strong knowledge of:

  • Salesforce administration (user management, data management, security, reporting)

  • Declarative tools (Flow, Approval Processes)

  • Apex, Visualforce, and LWC

  • Salesforce integrations (REST/SOAP APIs)

Technical Skills

• Proficiency in data handling and analysis:

  • Excel (VLOOKUP, filters, deduplication)

• Experience with debugging and performance tuning

• Strong understanding of Salesforce platform capabilities and limitations

Behavioral Competencies

• Strong analytical and problem-solving abilities

• Excellent communication and stakeholder management skills

• Ability to clearly explain technical concepts to non-technical users

• Self-driven with the ability to work independently

• Effective at managing multiple priorities and deadlines

Nice to Have (Optional)

• Experience in enterprise Salesforce implementations

• Exposure to CI/CD deployment processes

• Experience working in global or client-facing environments