Sr. Workers' Compensation Manager
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Workers' Compensation Manager based in the United States.
This remote opportunity is ideal for an experienced workers' compensation professional who thrives in a fast-paced, multi-state environment. In this role, you will oversee the full lifecycle of workers' compensation claims, partnering with internal teams, insurance carriers, legal counsel, and healthcare providers to ensure timely, compliant, and effective claims management. You will play a key role in protecting both employees and the organization by driving best practices in claims administration, return-to-work programs, regulatory compliance, and risk mitigation. This position offers the opportunity to influence operational improvements, collaborate cross-functionally, and contribute to a strong culture of workplace safety and employee care.
Accountabilities:
- Oversee and manage the organization's workers' compensation program across multiple jurisdictions, ensuring timely claim reporting, monitoring, and resolution.
- Partner with external adjusters, case managers, legal counsel, healthcare providers, and internal stakeholders to coordinate claims management and employee support.
- Review incident reports, investigate claim details, and maintain accurate records within the organization's risk management information system (RMIS).
- Coordinate return-to-work programs, leave of absence administration, and communication between Human Resources, Operations, and injured employees.
- Manage state-specific workers' compensation processes, including regulatory reporting, carrier coordination, and compliance with applicable laws.
- Support subrogation recovery efforts, oversee claims-related billing, administer drug testing processes, and ensure completion of OSHA and regulatory reporting requirements.
- Identify opportunities to improve claims processes, strengthen partnerships, and support the overall effectiveness of the Risk Management function.
- Minimum of 5 years of experience managing or handling workers' compensation claims.
- Strong knowledge of workers' compensation laws, regulations, and claims administration across multiple U.S. states.
- Experience collaborating with insurance carriers, third-party administrators, legal counsel, healthcare providers, and cross-functional business teams.
- Proficiency with Microsoft Word, Excel, and risk management or claims management systems.
- Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple priorities simultaneously.
- Strong written and verbal communication skills, with the ability to build relationships and influence stakeholders at all levels.
- Demonstrated leadership, sound judgment, attention to detail, and a proactive, customer-focused approach.
- Salary of $75,000 annually.
- Fully remote work opportunity within the United States.
- Opportunity to work in a collaborative and cross-functional risk management environment.
- Meaningful role with broad ownership and visibility across multiple business functions.
- Professional growth opportunities within a dynamic organization.
- Equal opportunity employer committed to maintaining a diverse, inclusive, and drug-free workplace.