Staff O365 Administrator

Reports To
IAM Manager

What You Will Be Doing
We are seeking an experienced Office 365 Administrator with strong expertise in Microsoft Intune and endpoint management, complemented by hands-on experience in SharePoint, collaboration platforms, and broader Microsoft 365 administration. This role is responsible for delivering a secure, scalable, and high-performing modern workplace across devices, identities, and collaboration platforms. Central to delivering a secure digital workplace, you will drive strong governance across endpoints, identity, and collaboration platforms, directly impacting employee productivity, security posture, and overall operational efficiency.

What You Will Bring to ChargePoint

• Administer and support the Microsoft 365 ecosystem, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business, managing tenant configuration, governance, and service health.
• Design and manage SharePoint Online environments, encompassing site collections, access controls, information architecture, and governance, while implementing data classification and retention policies.
• Manage identities and access through Microsoft Entra ID (Azure AD), implementing Conditional Access policies, MFA enforcement, and Role-Based Access Control (RBAC) to support identity lifecycle processes.
• Implement and manage Microsoft Intune / Endpoint Manager for holistic device lifecycle management across Windows, iOS, and Android endpoints (including Autopilot provisioning, compliance policies, and patching).
• Partner with Security teams to implement Zero Trust and endpoint security controls, administering capabilities like Microsoft Defender, Data Loss Prevention (DLP), and Information Protection.
• Develop and maintain automation using PowerShell and scripting tools to optimize provisioning, onboarding, offboarding workflows, and improve overall performance.
• Provide Tier 2/3 operational support, troubleshoot issues related to device enrollment and application delivery, and maintain robust documentation and runbooks.
• Drive continuous improvement by achieving key success metrics related to Intune compliance rates, SharePoint adoption, device provisioning speed, and SLA performance for user support.
• Manage macOS devices utilizing Kandji, Jamf, or equivalent MDM tools to implement device hardening and automated patching aligned with enterprise standards.

Requirements

• Years Experience: 7+ years of experience administering Microsoft 365 environments, coupled with 3+ years of hands-on experience with Microsoft Intune / Endpoint Manager.
• Detailed Experience:
  • Strong expertise with Microsoft Entra ID (Azure AD), Conditional Access, and comprehensive identity controls.
  • Proven background in Windows device lifecycle management, including Autopilot, compliance, and configuration profiles.
  • Solid hands-on capability in SharePoint Online administration, site governance, and collaboration policy management.
  • Proficiency in PowerShell scripting and developing automation workflows.
  • Deep understanding of endpoint security baselines, compliance best practices, and audit support (SOC2, ISO 27001).
  • Preferred: Experience with Kandji, Jamf, or macOS MDM platforms (Good to have, not mandatory).
  • Preferred: Knowledge of Zero Trust architectures and the Microsoft Security stack (Defender suite, Purview).
  • Preferred: Relevant certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert.

Education Requirements

• Bachelor of Science (B.Sc.) or Bachelor of Technology (B.Tech) degree in Computer Science, Information Technology, or a related technical field.

Location
Gurgaon, India