Store Leader Fourways
Areas of Responsibility:<\/i> <\/b>
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Customer Experience
<\/span> Be professional<\/span><\/div>
<\/span> Be professional<\/span><\/div>
Manage customer interactions, complaints and requests <\/span>
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Optimize selling space and drive replenishment to ensure stock availability <\/span>
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Conduct floor walks to ensure housekeeping disciplines are adhered to <\/span>
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Store Profitability o Sales \-<\/span>
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meet or exceed targets GP \- reduce wastage & improve stock accuracy within benchmarks o NP \- reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement <\/span>
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Store Disciplines & Productivity<\/span>
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Ensuring that monthly store audit benchmarks are achieved and improved upon<\/span>
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Risk Management <\/span>
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Effective stock control and stock management<\/span>
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Effective cash handling procedures and controls<\/span>
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Lead, develop and retain team members<\/span>
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Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR
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Requirements<\/h3>
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Requirements<\/h3>Job Specification<\/i> <\/b>s
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<\/div>Grade 12
<\/div>Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
<\/div>Wellness on\-the\-job Store Leader training
<\/div>A genuine interest in health and wellness \- brand ambassadors
<\/div>Fully computer literate o Strong written and verbal communication skills
<\/div>Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
<\/div>Own transport essential o Competency Assessment Achieved
<\/div>Admin qualification \- a retail management diploma or degree would be advantageous
<\/div>Minimum 5 years retail experience \- sales, merchandising and admin experience (including 2\-3 years managerial experience)
<\/div>A genuine interest in health and wellness \- brand ambassadors o Fully computer literate o Strong written and verbal communication skills
<\/div>Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
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Grade 12
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Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
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Wellness on\-the\-job Store Leader training
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A genuine interest in health and wellness \- brand ambassadors
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Fully computer literate o Strong written and verbal communication skills
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Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
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Own transport essential o Competency Assessment Achieved
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Admin qualification \- a retail management diploma or degree would be advantageous
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Minimum 5 years retail experience \- sales, merchandising and admin experience (including 2\-3 years managerial experience)
<\/div>
<\/div>
A genuine interest in health and wellness \- brand ambassadors o Fully computer literate o Strong written and verbal communication skills
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Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
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