Store Leader Sandton

Customer\nExperience
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Be professional
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• Manage customer\ninteractions, complaints and requests
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• Optimise\nselling space and drive replenishment to ensure stock availability
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• Conduct floor\nwalks to ensure housekeeping disciplines are adhered to
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  Store\nProfitability
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  • Sales \- meet or\nexceed targets
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  • GP \- reduce\nwastage & improve stock accuracy within benchmarks
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  • NP \- reduce\ncontrollable expenses in line with budgets
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  • Interpret\nIncome Statement information and formulate and implement action plans
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  • Identify\nchallenges, trends and opportunities to drive continuous improvement<\/span>
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    Store\nDisciplines & Productivity
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    • Ensuring that\nmonthly store audit benchmarks are achieved and improved upon
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    • Risk Management
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    • Effective stock\ncontrol and stock management
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    • Effective cash\nhandling procedures and controls
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    • Lead, develop\nand retain team members
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    • Performance\ndevelopment culture and team effectiveness
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    • Leading,\ndeveloping and coaching the team
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    • Basic IR
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      Requirements<\/h3>

      
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      • Grade 12
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      • Business/Admin\nqualification \- a retail management diploma or degree would be advantageous
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      • Minimum 5 years\nretail experience \- sales, merchandising and admin experience (including 2\-3\nyears managerial experience)
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      • A genuine\ninterest in health and wellness \- brand ambassadors
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      • Fully computer\nliterate
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      • Strong written\nand verbal communication skills
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      • Ability and\nwillingness to work weekends and extended retail hours
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      • Proficiency in\nstock management, cost control and cost management
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      • Own transport\nessential
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      • Competency\nAssessment Achieved
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        Benefits<\/h3>

        
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        • Remuneration\nbased on a \u2018cost to company\u2019 model and performance incentives.
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        • All permanent\nteam members are required to join the company\u2019s provident fund and risk\nbenefit.
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        • Medical aid\noptions are available.
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        • Birthday leave
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        • Team member\ndiscounts on in\-store and online purchases
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        • Ongoing\nlearning and development through our in\-house Wellness Training Academy and\nsupplier training.
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        • Opportunities\nto be involved in CSI initiatives, events, and experiences (environmental and\nsocial)
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