Store Manager

We are hiring Store Managers! ✨

Turn everyday retail moments into memorable experiences through leadership, creativity, and teamwork at HOOGA.

💎 Your Perks & Benefits: ✔️Special Staff Discounts ✔️ 40-hour work package ✔️ Team-based commission incentives ✔️ Flexible Benefit Scheme ✔️ Annual Leave ✔️ Medical Benefits

Job Responsibilities:

• Develop and implement store strategies to grow customer base, increase store traffic, and optimise profitability.
• Lead, train, motivate, and mentor store staff to achieve sales targets and operational excellence.
• Ensure high levels of customer satisfaction through excellent customer service.
• Oversee daily store operations and administration while ensuring compliance with company policies and procedures.
• Maintain outstanding store presentation and visual merchandising standards.
• Monitor sales performance and provide insights on customer needs, buying trends, and market feedback.
• Manage inventory control, stock replenishment, and overall store housekeeping standards.
• Identify training needs and support the development and career growth of store staff through coaching and performance appraisals..
• Handle customer feedback and resolve operational issues in a professional and timely manner
• Perform any other ad hoc duties as assigned by Manager.

Key Requirements:

• Prior experience in retail supervisory or management role preferred.
• Strong leadership, communication, and interpersonal skills.
• Sales-driven with the ability to motivate and guide a team to achieve targets. 💪
• Able to multitask and work in a fast-paced retail environment.
• Responsible, proactive, and able to work independently.
• Comfortable working on rotating shifts, weekends, and public holidays.
• Keen eye for store presentation and visual merchandising standards.
• Positive attitude with a willingness to learn and grow with the team. 🌟