Studio Artist - Madame Tussauds Amsterdam (M/F/X)

Rollen en verantwoordelijkheden

The Studio Artist is responsible for maintaining, restoring, and enhancing wax figures, costumes, wigs, props, and themed environments to Madame Tussauds' world-class standards. The role combines artistic skill, technical expertise, and attention to detail to ensure every figure and attraction area remains guest-ready and reflects the premium quality associated with the Madame Tussauds brand.

Figure Maintenance & Restoration

• Conduct regular inspections of wax figures to identify wear, damage, or deterioration.
• Repair, restore, and maintain wax figures using approved artistic and technical techniques.
• Retouch facial features, skin tones, makeup, hairlines, and other fine details.
• Repair cracks, dents, scratches, discoloration, and other cosmetic imperfections.
• Maintain realistic appearance and likeness standards for all figures.Hair, Costume & Prop Maintenance

• Style, clean, repair, and replace wigs, hairpieces, eyelashes, and facial hair as required.
• Coordinate costume care, including repairs, steaming, fitting, and replacement recommendations.
• Maintain and repair accessories, props, furniture, and scenic elements.
• Ensure all wardrobe and prop elements remain consistent with brand and character specifications.

Artistic Production

• Assist in creating scenic elements, displays, set dressing, and themed environments.
• Support installation and de-installation of new figures, exhibitions, and seasonal experiences.
• Participate in artistic projects requiring painting, sculpting, mould-making, finishing, and fabrication techniques.
• Contribute creative solutions to enhance attraction presentation and guest experience.

Quality Standards

• Ensure all figures meet Madame Tussauds global quality standards.
• Complete scheduled maintenance programs and quality audits.
• Identify opportunities for proactive maintenance to prevent deterioration.
• Maintain detailed records of treatments, repairs, and restoration activities.

Health & Safety

• Operate tools, equipment, and materials safely and responsibly.
• Comply with Merlin Entertainments health, safety, environmental, and risk management procedures.
• Maintain clean, organised, and safe workshop and storage areas.
• Handle chemicals, paints, solvents, and specialist materials in accordance with safety guidelines.

Competences

Collaboration & Communication

• Work closely with Operations, Attractions, Marketing, and Events teams.
• Support attraction projects, launches, media events, and VIP visits.
• Communicate maintenance requirements and project updates effectively.
• Share expertise and contribute to continuous improvement initiatives.

Guest Experience Support

• Ensure figures and attraction spaces are always presented to the highest standard.
• Support behind-the-scenes tours, media opportunities, and special events when required.
• Act as a brand ambassador for Madame Tussauds and Merlin Entertainments.

Technical & Artistic Excellence

• Advanced artistic skills in painting, sculpting, restoration, or model making.
• Strong understanding of colour theory, texture, anatomy, and realistic finishes.
• Experience working with artistic materials and specialist tools.

Attention to Detail

• Exceptional eye for detail and quality.
• Ability to identify and rectify even minor imperfections.
• Consistently delivers work to exacting standards.

Problem Solving

• Analyses maintenance challenges and develops effective solutions.
• Adapts artistic techniques to unique restoration requirements.
• Demonstrates creativity and innovation in approach.

Planning & Organisation

• Effectively prioritises multiple tasks and projects.
• Works independently with minimal supervision.
• Consistently meets deadlines and maintenance schedules.

Teamwork

• Builds positive working relationships across departments.
• Supports colleagues and contributes to team success.
• Demonstrates flexibility during peak operational periods.

Customer & Brand Focus

• Understands the impact of presentation on guest satisfaction.
• Maintains a strong commitment to protecting brand integrity.

Kwalificaties en ervaring

• Takes pride in delivering exceptional quality.
• Relevant experience in the art sector: fashion / theatre / costuming and/or hair.
• Knowledge about costuming, fabrics and materials
• Understanding of colour, make-up and hair styles
• Great time management skills
• Eye for detail

• Ability to lift, push or pull 20-35 kg.
• Sitting or standing for extended periods of time.
• Act as ambassador for Madame Tussauds brand at celebrity PR events and colour checks as required.
• Ability to work in a small team: being a team player is a must!

Desirable

• Experience working with wax figures, mannequins, prosthetics, museum collections, special effects, themed entertainment, theatre, or visitor attractions.
• Knowledge of conservation and preservation practices.
• Experience with mould-making, sculpting, airbrushing, or scenic art.
• Familiarity with health and safety procedures within workshop environments.

Voordelen

• A unique opportunity to lead a globally loved family attraction.
• Competitive salary plus 8% holiday allowance.
• Participation in the Company Pension Plan with Nationale Nederlanden.
• 25 holiday days per year (plus statutory public holidays).
• Performance-related bonus.
• Travel allowance
• Merlin Magic Pass—free entry to Merlin attractions worldwide for you, friends, and family.
• Career development and growth opportunities within Merlin’s global network.
• A fun, creative, international working culture built on imagination and play.

Betaalbereik

Competitive