SUPERVISOR
- Plan and organize the staff requirements to ensure operational needs are met and all procedures are carried out in accordance with SOPs.
- Coordination for scheduling annual leave plan, liaise with the respective team in all related tasks. Identify any potential shortfalls staff and find out solutions for adhoc requirement.
- Assist the Operation team in manpower planning, scheduling etc.
- Serve as a primary point of contact when there are issues related to quality, customer service, or accidents and mishaps of deployment Locations. This includes any issues on-site at client facilities. Monitor, control and manage business operations to meet customer expectations and company goals.
- Coordinating with the vendor / suppliers and making the necessary arrangements for applying their passes.
- Collect and verify the timesheet and ensure timely submission concerned department.
- Communicate effectively with the team, coordinate with operation team and clients for daily and weekly reports.
- Liaise between customer and management to ensure smooth operations delivery.
- Assist in projects by creating assignments, tracking progress, and resolving issues.
- Managing internal and external stakeholder relations.
- Manage the project schedule by identifying work to be done and scheduling the work at the appropriate time.
- Prepare and verify the time and attendance records of the team and monthly inter-departmental reports.
- Prepare and maintain operations documents and reports.
- Prepare monthly review of all contracts in staffing business.