supervisor

Responsibilities

• Lead and manage a team of full-time and part-time staff to achieve operational goals
• Plan and organize staff rosters to ensure adequate coverage and efficient workflow
• Train new staff to equip them with necessary skills and knowledge for their roles
• Oversee daily cafe operations to maintain smooth and effective service delivery
• Monitor inventory levels to ensure adequacy and minimize wastage
• Resolve customer complaints promptly to maintain customer satisfaction
• Maintain cleanliness standards throughout the cafe to ensure a safe and welcoming environment

Required competencies and certifications

• Have at least 3 year of experience as a Cafe Team Lead, Assistant Manager, or Manager

Goodplus Employment Agency
Licence: 23C1614
R23115792