SUPERVISOR

Operations & Staff Management

  • Supervise Operations: Oversee daily kitchen and service operations, ensuring smooth workflow in a fast-paced environment.
  • Team Leadership: Lead, train, and guide staff on food preparation, service, and hygiene standards.
  • Scheduling: Create staff duty rosters and manage team attendance.
  • Handling Complaints: Address customer complaints and suggestions to improve service quality.

Food Safety & Quality Control

  • Hygiene Standards: Ensure compliance with NEA/SFA food safety, hygiene, and cleanliness regulations.
  • Quality Assurance: Monitor food quality, presentation, and taste to ensure consistency.
  • Food Prep Oversight: Ensure food is prepared according to recipes and safe handling procedures.

Inventory & Cost Control

  • Inventory Control: Manage stock levels, place orders for ingredients, and coordinate with suppliers.
  • Waste Management: Minimize food wastage and control costs to meet budgetary requirements.
  • Cashiering: Manage cash flow, perform daily closing of the till, and verify daily revenue.

    Requirements
  • Experience: Typically requires 1–3 years of kitchen or F&B supervisory experience, preferably in a fast-paced setting.
  • Certifications: Mandatory possession of a valid Food Safety Course Level 1 (or Level 3 for supervisors) certification.
  • Skills: Strong communication skills, leadership qualities, and the ability to work under pressure.
  • Physical Stamina: Physically fit to handle manual work and stand for long hours.
  • Flexibility: Able to work shifts, weekends, and public holidays

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