FreeHire

unilever

Supply Chain HR Business Partner

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Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title

Supply Chain HR Business Partner

Scope

South Africa

Location

Lords View, Industrial Park

Terms

Permanent

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure-play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role:

This role provides both strategic and operational HR leadership across TMICC Southern Africa’s end‑to‑end Supply Chain — spanning factory, logistics, engineering, planning, warehousing, and head‑office SC teams. As TMICC builds its identity following the recent separation from Unilever, this is a unique opportunity to shape culture, establish new people processes, and help build a world‑class Ice Cream company from the ground up. You will partner directly with the Supply Chain Lead and Factory LT to drive performance, capability, engagement, and transformation in a fast‑paced, entrepreneurial environment.

What you'll be responsible for

  • Partner with the Supply Chain Lead and Factory LT to define and deliver the SC people strategy across factory and head‑office teams.
  • Balance long-term strategic transformation with daily operational HR support to leaders and employees.
  • Lead and coach the HRBPA to ensure operational HR excellence across recruitment, onboarding, learning, and HR processes.
  • Embed The Ice Cream Way values and drive culture-building initiatives across shifts and SC functions.
  • Ensure strong ER/IR climate by partnering with unions, shop stewards, and worker committees; manage grievances, disciplinaries, and CCMA matters.
  • Support capability building, talent reviews, succession planning, and leadership development for frontline and technical teams.
  • Own and drive the People Development pillar within the WCM/ManEx programme, ensuring robust capability building, skills development frameworks, and a continuous improvement mindset across all Supply Chain teams.
  • Partner with SC teams on workforce planning, labour modelling, absenteeism, and manpower forecasting using data and insights.
  • Drive end-to-end performance management and enable line managers to deliver performance coaching and recognition.
  • Lead organisational change and transformation projects, including post-separation transition, new process creation, and system rollouts.
  • Ensure compliance with South African labour legislation, factory standards, policies, and SHE expectations.
  • Build strong, trusted relationships with SC leaders, acting as a credible advisor and enabler of business performance.
  • Activate engagement, wellbeing and communication plans that strengthen connection and psychological safety across all SC employees.
  • Enhance HR process efficiency by simplifying and digitising ways of working aligned with TMICC’s agility agenda.
  • Influence decision-making in a matrixed environment through strong communication, collaboration, and commercial acumen.
  • Promote a culture of ownership, teamwork, transparency, and continuous improvement across the SC organisation.

We're looking for someone who

SKILLS:

  • Strong stakeholder management, communication, and influencing capability.
  • Ability to engage confidently with unions and navigate IR/ER matters.
  • Exceptional prioritisation, agility, and resilience in a fast-paced, high-volume environment.
  • Data literacy and ability to use insights to drive speed, credibility, and impact.
  • Strong problem-solving, decision-making, and conflict-resolution skills.
  • Ability to operate effectively in a matrix structure and influence without authority.
  • Commercial and strategic thinking with understanding of business impact.
  • Passion for culture-building, people development, and organisational transformation.
  • Comfort working both strategically and hands-on at the factory floor.
  • Ability to simplify complex processes and enable speed and clarity.

EXPERIENCES & QUALIFICATIONS

Minimum Requirements

  • 3–5 years HR experience in HRBP generalist roles.
  • Demonstrated experience in manufacturing, supply chain, logistics, or FMCG environments in South Africa.
  • Strong ER/IR experience including union engagement, grievances, disciplinaries, and labour law application.
  • Experience balancing transformational (change/separation) work with day‑to‑day HR delivery.
  • Proven ability to manage multiple priorities and deliver under pressure.
  • Experience using HR analytics/data to guide decisions.
  • Bachelor’s degree in HR, Industrial/Organisational Psychology, Labour Relations, or related.

Preferred (Advantageous)

  • Exposure to organisational transformation, separation, or start‑up environments.
  • Experience in matrixed global or regional organisations.
  • Certifications in HR, IR, Change Management (e.g., ADKAR, Kotter).
  • Experience supporting engineering, technical or factory leadership teams

LEADERSHIP

(Critical leadership qualities at this WL)

  • Purpose & Service: Connects people priorities to business value and purpose.
  • Personal Mastery: Demonstrates resilience, curiosity, growth mindset and continuous learning.
  • Agility: Moves with speed and simplicity, adapts quickly, manages ambiguity confidently.
  • Collaboration: Operates with a “We over Me” mindset; thrives in non-hierarchical, new‑power environments.
  • Passion for High Performance: Raises standards, gives constructive challenge, and builds trust.
  • Founder Mentality: Acts with ownership, initiative, and accountability in shaping a new organisation.

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

  • Market-competitive pay and performance related rewards
  • Flexible ways of working
  • Support for health, wellbeing and life outside of work
  • Time off to rest and recharge
  • Ongoing learning and development opportunities
  • Specific benefits vary by location

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

  • Roles with real accountability and visible impact
  • Free to move fast, experiment and challenge how things are done • Continuous learning and development as the business grows
  • Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.