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aesop

Supply Chain Manager

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Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.


Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.


In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees’ external pursuits.


We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.

POSITION PURPOSE

  • Enable overall market business by delivering outstanding warehousing and distribution service to all sales channel customers
  • Lead and develop the market supply chain team to address business challenges and achieve operational excellence.
  • Manage the relationships and performance of logistics and warehouse providers, identify improvement opportunities and govern the execution progress
  • Act as close business partner with business and functional teams by providing supply chain solution recommendation
  • Collaborate with the supply chain organization and support the local implementation of regional and global initiatives

AESOP CAPABILITIES

This role is at the Operational level. The critical Aesop Capabilities for this role are:

Decisions & directions

  • Analysing information and committing to a course of action

Influencing

  • Involving others, and by doing so, respectfully persuading them to commit to ideas and support outcomes.

Client Focus

  • Ensuring internal and external client needs are considered when making decisions.

Building partnerships

  • Building and maintaining the relationships needed to achieve results.

MAIN RESPONSIBILITIES

Local distribution and fulfillment

  • Supervise the order fulfillment process across all sales channels and ensure service level is up to agreed service level
  • Provide supply risk guidance for the aid of allocation decision across various sales channel/ stores
  • Collaborate with 3PL to ensure all outbound shipment are properly handled and delivered according to pre-defined delivery window
  • Work closely with Retail team on orders/ new product availability/ delivery schedules and provide effective communication -for all operating channels including Signature stores, Department stores, Duty Free, and Kakao gift platform

Market supply and inventory management

  • Support Demand Planner to ensure demand forecast/ schedule demand of trade items, samples and consumables aligning to market expectation
  • Ensure all product lifecycle (phased in phased out) and promotional events being factored into the demand plan/stock strategy
  • Work closely with commercial teams to validate replenishment plan for new stores, counters or new accounts, etc
  • Partner with regulatory team to understand the implication of regulation, product formula, or any other regulatory change, and escalate for supply solution or risk mitigation plan
  • Oversee custom clearance and registration processes of Korea and collaborate with local agency to promptly apply changes in regulations and policies
  • Review the DRP proposed replenishment plan and propose adjustment or trigger shipment expedition request based on latest market supply status
  • Play a key role with country manager and regional supply chain manager to maximize supply availability without compromising on committed financial budget (inventory, obsolescence, etc)
  • Lead the stock take and inventory reconciliation process to ensure accuracy between physical & system records

3PL management

  • Provide leadership to appointed 3PL to ensure outstanding warehousing and distribution services supported
  • Lead the monthly operation review meeting with 3PL, review warehouse performance against operational KPI and identify room for improvement/ take relevant actions to improve results as necessary
  • Liase with 3PL for quotation on ad hoc business need
  • Audit all transport and warehouse invoices for management approval
  • Track warehouse expenditure against budget.
  • Responsible for budgeting the annual logistics expenditure

People management and development

  • Provide leadership to local supply chain members and drive talent development
  • Develop, train and reinforce guidelines and protocols to the supply chain team

Required Skills and Experience

  • Bachelor degree or higher in one or more of the following: Supply Chain Management, Logistics Planning, or equivalent experience
  • Minimum 5-7 years of experience in supply chain and logistics functions of retail, healthcare or FMCG industry
  • Able to collaborate and network within matrix and intercultural teams
  • Understanding of regulatory requirement for S. Korea market would be an advantage
  • Proven track record as a collaborative partner with exceptional customer service, both internally and externally
  • Excellent interpersonal & organizational skills
  • Strong system/analytical skills and good business acumen
  • Experience with NetSuite (or similar ERP) an advantage
  • Fluent in English/Korean both in verbal in written

GENERAL OFFICE ETIQUETTE

Team Involvement and Support

  • Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees
  • Be an active team member by demonstrating a willingness to help and support others
  • Work in a cooperative manner with all other employees
  • Adhere to the Equal Opportunity policy of the company

Health and Safety

  • Ensure that full care is taken in the performance of all duties in order to protect the health and safety of oneself, fellow employees, visitors and consultants
  • Adhere to the Occupational Health and Safety policy of the company

AESOP VALUES

Respect

We take every opportunity to work together in an environment of mutual trust, candour and honesty. We believe that the best and most creative ideas are arrived at and accomplished collectively, with personal and cultural differences celebrated and fostered.

Creativity

We embrace all creative possibilities and challenges, particularly those that arise in times of change and evolution. We have a strong desire to learn more, aim higher and examine more keenly, with a love of the unusual and interesting. We explore ideas and have a thirst for deeper understanding through constructive debate.

Excellence

We go beyond what is expected, seeking to have a broader and longer lasting impact and producing outcomes of impeccable quality. We are unremitting in the pursuit of excellence; attention to detail and quality permeate every aspect of our working day.

Passion

We apply energy and enthusiasm to all our activities and express passion in our working life. We have the strength to bounce back from setbacks and continue in our enthusiastic pursuit of creative endeavours.

Integrity

We hold fast to an unwavering moral compass predicated on honesty, effort and quality. Integrity, principles and ethics matter to us, and resonate within every decision we make.