Supply Chain Manager

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Customer Satisfaction

  • Maximize Customer satisfaction, and retention by achieving and aiming to exceed benchmarked availability, service rate and minimizing lead times.

  • Lead, Coach and mentor the supply chain organization to ensure that customer centricity is the key priority.

  • Inventory availability & Optimization ABC inventory availability of 90% for ABC and 70% for DEF in Normet Operations within Zambia

  • Strategically Achieve Optimal Stocking Level in Normet Zambia Operations. Optimise flow of stock into country, reducing unnecessary processes, delays and disruptions, effectively reducing net working capital.

Internal controls

  • Review and implement improved Internal controls for Supply Chain in Zambia

  • Keep abreast of local regulatory requirements in Zambia, and pro-actively prepare the supply chain organization to incorporate the changes, minimizing impact to the customer.

Safety:

  • Improve supply chain safety by placing processes in place, which can be evaluated bimonthly.

  • Assess risk across supply chain processes for Zambia, and prepare necessary documents (in conjunction with SHEQ lead) to mitigate the risks.

Contracts and Pricing

  • Manage and maintain customer and supplier master data in terms of pricing

  • Customer negotiation regarding price changes as per global price changes

  • Challenge prices which defer from Market average with counterparts in Finland, if necessary making adjustments.

  • Regional VMI contract negotiations and physical setup of operations are in line with expected customer SLAs agreed in the contract.

Warehousing and Logistics

  • Ensure standardized warehousing and logistics strategy for the region

  • Manage and negotiate all 3 - and 4 PL service providers for outsourced warehousing & logistics network required to support customers

  • Bonded facility requirements to support regional parts supply

Come and share your courage to shine with us!

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