Supply Officer

JOB<\/u><\/span><\/span> <\/u><\/span><\/span><\/span>PURPOSE<\/u><\/span><\/span><\/b>
<\/span><\/span><\/p>

<\/span><\/span><\/span><\/b>The overall objective of the\nposition is to perform operational support activities to fulfill the South Asia\nSupply Strategy:<\/b><\/span>
<\/span><\/span><\/p>

  • <\/span><\/span><\/span><\/span><\/span>Provide local Indian Market Expertise and perform continuous\nMarket Watch and Market Assessment activities to support and identify\nopportunities for the Global Sourcing Strategies in alignment and collaboration\nwith ESCs/GPU<\/span>
    <\/span><\/span><\/span><\/li>
  • <\/span><\/span><\/span><\/span><\/span>Facilitate and support the supplier management for the\nESCs via geographical proximity<\/span>
    <\/span><\/span><\/span><\/li>
  • <\/span><\/span><\/span><\/span><\/span>Provide operational support for the procurement and consolidation\nof goods from South Asia to the different Supply Centers, to optimize cost and\nlead times<\/span>
    <\/span><\/span><\/span><\/li>
  • Participate <\/span><\/span><\/span><\/span><\/span>in the implementation of processes, roles,\nresponsibilities, and governance to integrate at best the South Asia Supply Hub\nin the MSF Global Supply context.<\/span>
    <\/span><\/span><\/span><\/li>
  • Contribute to an efficient and timely procurement\nprocess from order receipt to goods shipped out to ESCs, RSCs and/or country\nprograms and <\/span><\/span>Collaborate with suppliers in the region.<\/span><\/span><\/span><\/span>
    <\/span><\/span><\/span><\/li><\/ul>
    1.\tMAIN FUNCTIONS AND RESPONSIBILITIES:<\/b><\/span>
    <\/span><\/span><\/div>

    <\/span><\/span><\/div>

    Develop Regional Market expertise and establish a robust\nmedical sourcing mechanism in South Asia<\/span><\/span><\/b>
    <\/span><\/span><\/p>

    • <\/span><\/span><\/span><\/span><\/span><\/span>Understand\nthe sourcing needs from ESCs and GPU, align on scope of interest, and support\nwith appropriate Market Research and related activities<\/span>
      <\/span><\/span><\/span><\/li>
    • <\/span><\/span><\/span><\/span><\/span><\/span>Together\nwith the QA Referent, prepare a short list of South Asia (India focused)\nmanufacturers that should be targeted based on the procurement strategies and\nneeds, and develop the respective roadmap on how to approach them with the\nrespective stakeholders<\/span>
      <\/span><\/span><\/span><\/li>
    • <\/span><\/span><\/span><\/span><\/span><\/span>Connect\nwith relevant associations and organizations (e.g. Manufacturers Association\nand other humanitarian procurement organisations) to widen the network<\/span>
      <\/span><\/span><\/span><\/li>
    • <\/span><\/span><\/span><\/span><\/span><\/span>Attend\nrelevant conferences and exhibitions to identify potential qualitative suppliers\nand monitor market trends<\/span>
      <\/span><\/span><\/span><\/li>
    • <\/span><\/span><\/span><\/span><\/span><\/span>Develop\nmarket intelligence, updates, trends and regulatory knowledge on the Indian\nmedical industry via continuous monitoring, in order to promptly identify\nrelated risks and opportunities<\/span>
      <\/span><\/span><\/span><\/li>
    • <\/span><\/span><\/span><\/span><\/span><\/span>Maintain\nand update a database of regional suppliers and their corresponding product\nportfolio based on defined scope of interest defined together with GPU and ESC\nStrategic Buyers<\/span>
      <\/span><\/span><\/span><\/li><\/ul>
      (Maintain overview on sourcing activities with regional suppliers,\nincluding portfolio enquired, sourcing process status, Information / Quotes /\nDocumentation received etc...)<\/span><\/span><\/span><\/span><\/b>
      <\/span><\/span><\/div>

      <\/span><\/span><\/div>

      <\/span><\/span><\/div>

      Support effective supplier relationship management on\nbehalf of the European Supply Centers through proximity, to build and maintain\na reliable network of regional suppliers.<\/span><\/span><\/b>

      <\/span><\/span><\/p>

      • <\/span><\/span><\/span><\/span><\/span><\/span>Understand\nthe needs and scope for support from the ESC Teams and GPU Category Buyers in\nterms of Supplier Management<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Support\nthe ESC and GPU Teams with the supplier management of Indian Manufacturers<\/span>
        <\/span><\/span><\/span><\/li>
      • Support\nESC and GPU stakeholders in getting access to South Asian suppliers,\nfacilitating day to day communication exchange<\/span>
        <\/span><\/span><\/span><\/li>
      • Facilitate\nvalidation activities in terms of commercial, ethics and sustainability aspects\n(e.g., information collection, supplier financial analysis, technical visits,\naudits etc.)<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Provide\nnegotiation support when required, in alignment with the global strategy<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Support\nin ensuring that regional suppliers adhere and comply to the terms of the\nsupply agreements and contracts in place<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Where\nnecessary, participate to regular meetings between suppliers based in India and\nMSF Supply Centers or GPU buyers<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Support in sensitizing regional suppliers on MSF,\nthe complexity of its supply chain and its ways of working<\/span>
        <\/span><\/span><\/span><\/li>
      • <\/span><\/span><\/span><\/span><\/span><\/span>Develop\nand maintain relationships with key regional suppliers.
        <\/span><\/span>(In collaboration with Lead Buyer, I Follow\-up Supplier Performance\n(including sustainability performance), support in developing supplier\nimprovement plans and support in following\-up the adherence of suppliers to\nthis development plan.)<\/span><\/span><\/span><\/span><\/b>
        <\/span><\/span><\/span><\/li><\/ul>

        <\/span><\/span><\/div>
        Support Quality and GDP compliance along the\nSupply Chain for products procured in India<\/span><\/span><\/span><\/span><\/b><\/span><\/span><\/b>
        <\/span><\/span><\/div>

        <\/span><\/span><\/div>
        • <\/span><\/span><\/span><\/span><\/span><\/span>Perform\nprocurement activities in compliance with MSF Qualification Scheme<\/span>
          <\/span><\/span><\/span><\/li><\/ul>
          (<\/span><\/span><\/span>Ensure awareness of suppliers with\nMSF GDP requirements)<\/span><\/span><\/span><\/span><\/span><\/span><\/b>
          <\/span><\/span><\/div>

          <\/span><\/span><\/div>
          Ensure optimized consolidation of shipments from\ninitially India to MSF European Supply Centers, maximizing transport efficiency\nwhile respecting lead times, costs, and operational constraints<\/span><\/span><\/span><\/span><\/b>
          <\/span><\/span><\/div>

          <\/span><\/span><\/div>
          • <\/span><\/span><\/span><\/span><\/span><\/span>Support\nthe planning and execution of outbound cargo consolidation from the SASH warehouse,\nin coordination with relevant stakeholders.<\/span><\/span>
            <\/span><\/li>
          • <\/span><\/span><\/span><\/span><\/span><\/span>Identify and analyze shipment consolidation\nopportunities using available consolidation and shipment reports.<\/span><\/span><\/span>
            <\/li>
          • Assess flows where goods transit via the India\nwarehouse versus direct supplier\u2011to\u2011cargo shipments, and propose the most\nefficient options.<\/span><\/span><\/span>
            <\/li>
          • Prepare consolidation scenarios and\nrecommendations when required, clearly outlining benefits, risks, and trade\u2011offs\n(e.g. cost, lead time, capacity, complexity).<\/span><\/span><\/span>
            <\/li>
          • <\/span><\/span><\/span><\/span><\/span><\/span>Present and discuss consolidation options during\nthe weekly consolidation meeting and support decision\u2011making with relevant data\nand analysis.<\/span><\/span><\/span>
            <\/li><\/ul>
            Timely processing of purchase orders and\nfollow\-up with suppliers and freight forwarders until delivery to the MSF SASH warehouse<\/span><\/span><\/span><\/span><\/b>
            <\/span><\/span><\/div>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Accurate\nand complete order administration in ERP system according to policies and\nprocedures<\/span>
              <\/span><\/span><\/span><\/li>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Timely\nfollow\-up of purchase orders (stock/B2B), for goods ordered with suppliers<\/span>
              <\/span><\/span><\/span><\/li>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Transport\nof ordered goods to the SASH warehouse, in close cooperation with freight\nforwarders<\/span>
              <\/span><\/span><\/span><\/li>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Solutions\nto non\-standard situations, e.g., at goods receipt, differences between\nquantities ordered/ delivered, incorrect invoices, and initiatives to prevent\nthese in the future<\/span>
              <\/span><\/span><\/span><\/li>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Advise\non improving the supply chain and assistance in writing and maintaining\nStandard Operating Procedures<\/span>
              <\/span><\/span><\/span><\/li>
            • <\/span><\/span><\/span><\/span><\/span><\/span>Check\nand approve purchase order invoices and related transport invoices
              <\/span><\/span>Complaints followed up within an agreed time frame<\/span><\/span><\/span><\/span>
              <\/span><\/span><\/span><\/li><\/ul>

              <\/span><\/span><\/div>

              2.<\/span><\/span> <\/span><\/span><\/span><\/span><\/span>COLLABORATION AND KEY RELATIONSHIPS<\/span><\/span><\/b>
              <\/span><\/span><\/p>

              <\/span><\/span><\/b>
              <\/span><\/span><\/p>

              This position reports to the Regional Supply\nLead, South Asia. Other key collaboration partners include:<\/b><\/span><\/span><\/span>
              <\/span><\/span><\/p>

              <\/span><\/span><\/span>
              <\/span><\/span><\/p>

              Quality Assurance Referent (India): <\/span><\/span><\/b>Ensure product quality through close\ncollaboration.<\/span><\/span><\/span>
              <\/p>


              <\/span><\/span><\/div>

              ESC Teams:<\/span><\/span><\/b> Close collaboration in\nvirtual teams across physical locations to support the holistic optimization of\nMSF supply processes in regards to cost and lead time in support of MSF\u2019s\nmedical humanitarian operations in the Project Countries<\/span><\/span>
              <\/p>


              <\/span><\/span><\/div>

              Suppliers and Logistics Service Providers: <\/span><\/span><\/b>Close contact with the Suppliers and\nLogistics Service Providers, to minimize disruptions, and deviations from the\nintended flow of inbound deliveries, and thereby costs. Facilitate\ncommunication and resolve operational issues. Follow\-up on agreed tasks and\ncorrective measures, jointly with ESC Teams.<\/span><\/span><\/span>
              <\/p>


              <\/span><\/span><\/div>

              Strategic Buyers\nand GPU Category Buyers: <\/span><\/span><\/b>Align sourcing and supplier development needs with\nprocurement strategies.<\/span><\/span>
              <\/p>

              \u200b<\/span>
              <\/span><\/span><\/div>

              Transport\nOfficers and Freight Forwarders: <\/span><\/span><\/b>Coordinate transportation logistics to and\nfrom the MSF SASH warehouse efficiently.<\/span>
              <\/span><\/span><\/p>


              <\/span><\/span><\/div>

              <\/span><\/span><\/div>

              <\/span><\/span><\/div>

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              <\/div><\/span>

              Requirements<\/h3>
              Educational<\/u><\/span><\/span> <\/u><\/span><\/span><\/span>Requirement<\/u><\/span><\/span><\/span><\/span><\/b>
              <\/u><\/div>

              <\/span><\/span><\/div>
              • Bachelor\u2019s Degree in Business, Logistics or\nSupply Chain Management with<\/span><\/span> <\/span><\/span><\/span>ideally\na<\/span><\/span> <\/span><\/span><\/span>specialization<\/span><\/span> <\/span><\/span><\/span>in Procurement,<\/span><\/span> <\/span><\/span><\/span>Supply Chain (or related discipline) or<\/span><\/span> <\/span><\/span><\/span>a<\/span><\/span> <\/span><\/span><\/span>combination of<\/span><\/span> <\/span><\/span><\/span>relevant<\/span><\/span> <\/span><\/span><\/span>education<\/span><\/span> <\/span><\/span><\/span>and<\/span><\/span> <\/span><\/span><\/span>professional<\/span><\/span> <\/span><\/span><\/span>experience.<\/span><\/span><\/span><\/span>
                <\/span><\/span><\/span><\/li><\/ul>
                Relevant<\/u><\/span><\/span> <\/u><\/span><\/span><\/span>Experience<\/u><\/span><\/span><\/span><\/span><\/b>
                <\/div>

                <\/span><\/span><\/div>
                • <\/span><\/span><\/span><\/span><\/span>5+ years of\nwork experience, with exposure to the procurement and/or supply of medical products\nand/or services
                  <\/span><\/span><\/span><\/li>
                • Experience\nwith automated order processing systems (ERP)
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Experience\nin vendor management.
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Experience\nin order management
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Experience\nin transport management
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Deep\nunderstanding of Indian pharmaceuticals/medical devices market and context
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Knowledge\nof South Asian Market is a plus
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Direct work\nexperience in a complex multi\-entity organization including supply chain management.
                  <\/span><\/span><\/span><\/li>
                • <\/span><\/span><\/span><\/span><\/span>Experience\nin global contracting and negotiations with pharmaceutical and medical devices companies\nand resellers.
                  <\/span><\/span><\/span><\/li>
                • Experience in setting up strategic procurement plans at a\nnational/regional level is a key asset<\/span><\/span><\/span><\/span>
                  <\/span><\/span><\/span><\/span><\/li><\/ul>

                  <\/span><\/span><\/div>
                  Other<\/span><\/span> <\/span><\/span><\/span>requirements<\/span><\/span><\/span><\/span><\/b><\/span><\/span>
                  <\/span><\/span><\/div>
                  • <\/span><\/span><\/span><\/span><\/span>Excellent<\/span><\/span> <\/span><\/span><\/span>communication<\/span><\/span> <\/span><\/span><\/span>skills,<\/span><\/span> <\/span><\/span><\/span>assertiveness<\/span><\/span> <\/span><\/span><\/span>and<\/span><\/span> <\/span><\/span><\/span>negotiation<\/span><\/span> <\/span><\/span><\/span>skills
                    <\/span><\/span><\/span><\/li>
                  • <\/span><\/span><\/span><\/span><\/span>Drive<\/span><\/span> <\/span><\/span><\/span>for<\/span><\/span> <\/span><\/span><\/span>change,<\/span><\/span> <\/span><\/span><\/span>improvement<\/span><\/span> <\/span><\/span><\/span>and<\/span><\/span> <\/span><\/span><\/span>innovation
                    <\/span><\/span><\/span><\/li>
                  • <\/span><\/span><\/span><\/span><\/span>Strong<\/span><\/span> <\/span><\/span><\/span>organizational<\/span><\/span> <\/span><\/span><\/span>skills,<\/span><\/span> <\/span><\/span><\/span>ability<\/span><\/span> <\/span><\/span><\/span>to<\/span><\/span> <\/span><\/span><\/span>handle<\/span><\/span> <\/span><\/span><\/span>multiple<\/span><\/span> <\/span><\/span><\/span>priorities<\/span><\/span> <\/span><\/span><\/span>at<\/span><\/span> <\/span><\/span><\/span>one<\/span><\/span> <\/span><\/span><\/span>time
                    <\/span><\/span><\/span><\/li>
                  • Excellent<\/span><\/span> <\/span><\/span><\/span>analytical<\/span><\/span> <\/span><\/span><\/span>skills
                    <\/span><\/span><\/span><\/li>
                  • Proficiency<\/span><\/span> <\/span><\/span><\/span>in<\/span><\/span> <\/span><\/span><\/span>standard<\/span><\/span> <\/span><\/span><\/span>office<\/span><\/span> <\/span><\/span><\/span>tools<\/span><\/span> <\/span><\/span><\/span>including<\/span><\/span> <\/span><\/span><\/span>Word, PowerPoint,<\/span><\/span> <\/span><\/span><\/span>Excel and PowerBI
                    <\/span><\/span><\/span><\/li>
                  • <\/span><\/span><\/span><\/span><\/span>Fluently<\/span><\/span> <\/span><\/span><\/span>spoken<\/span><\/span> <\/span><\/span><\/span>and<\/span><\/span> <\/span><\/span><\/span>written<\/span><\/span> <\/span><\/span><\/span>English and Hindi
                    <\/span><\/span><\/span><\/li><\/ul>
                    <\/div><\/span>