Support & Cleaning Agent

ABOUT US

Indie Campers is Europe’s leading road trip provider, offering customers the freedom to explore in well-maintained and fully equipped campervans and RVs. Support & Cleaning Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe, clean, functional, and ready for adventure.

THE ROLE

The Support & Cleaning Agent is responsible for the full preparation, inspection, and operational readiness of the fleet.

This is a hands-on, high-energy, detail-oriented role focused on:

  • Cleaning & detailing
  • Fleet preparation & equipment setup
  • Minor repairs & troubleshooting
  • Stock & consumables control
  • Depot organization & logistics support

The role sits at the heart of the operation, ensuring vehicles meet Indie Campers’ quality standards and are ready for customer check-in.

Given the central role of Back Office in fleet readiness and depot performance, the Support & Cleaning Agent serves as the natural second-in-command to the City Lead in daily operational continuity.

WHAT WILL YOU WORK ON?

  • Fleet Preparation & Cleaning: Clean and prepare vehicles, ensuring they meet Indie Campers' standards. Perform post-return inspections and maintain readiness for customer pick-ups.
  • Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies.
  • Logistics & Depot Organization: Move campervans between areas, maintain a well-organized depot, and ensure efficient operation.
  • Operational Support: Assist with fleet checks, minor repairs, and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation.
  • On-Demand Support: Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries.

WHO ARE WE LOOKING FOR?

  • Must have: Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred.
  • Must have: Strong work ethic, attention to detail, and hands-on mindset.
  • Must have: Ability to lift, move, and clean vehicles and equipment.
  • Must have: Comfortable working in fast-paced, physically active environments.
  • Must have: Good communication skills and willingness to collaborate with Front & Back Office, and Servicing.
  • Must have: A driving license (Class 5) is required.
  • Must have: English and Nice have: local language proficiency (if applicable).

PHYSICAL AND OPERATIONAL REQUIREMENTS

  • Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
  • Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
  • Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
  • Must have: Comfortable working indoors and outdoors in varying weather conditions.
  • Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
  • Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

  • Competitive compensation and travel benefits.
  • Clear progression to RoadTrip Agent or other operational roles.
  • Training in cleaning standards, detail verification, minor repairs, and operational excellence.
  • A multicultural, dynamic workplace with a strong team spirit.
  • CAD19.50 + benefits

Are you Ready to Go Indie?