Support Services Specialist II A&I

Arranged the inspection job everyday.

1. Responsible for project management with assigned clients and handle related activities.

2. Be a middleman between clients and inspectors, make sure the inspectors well understand the inspection criteria and make sure inspector will strictly follow the client requirement accordingly.

3. Coordinate with factories for inspection schedule. Confirming the inspection schedule with both clients and supplier or factory. Pass the booking form and relevant data for TC team for scheduling system input.

4. Quote to clients and input the cost in invoicing system.

5. Check with client for inspection specification and send to inspector in advance and coordinate with inspectors to solve any inspection relative issue.

6. For technical issue, consult technical expert for advice and then forward the messages to the related inspectors and make sure the inspectors well understand the message.

7. Translate the inspection criteria and requirement documents for inspection purpose, if necessary.

8. Review inspection reports and release to relevant parties. Answer any inquires following if any from clients.

9. Prepare weekly/monthly summary as requested by client.

10. Prepare the monthly bill to client for payment collection.

11. File and update all necessary inspection document per requested in daily basic.

12. Handle client’s complaints independently or pass to relevant team to solve the complaint per the procedure.

1. College or above with International trade or English discipline.

2. Excellent English reading and writing skill with CET-4 or above. Fluent in oral English will be preferred.

3. At least 2 years or above working experience in trading or merchandising field.

4. Independent business correspondence.

5. Good interpersonal skill and communication skill.

6. High Sense of responsibility.

7. Good computer skill, like MS office.

8. With manufactory experience will be preferred.