SUPV TABLE GAMES
Specifically supervise the operation of an assigned number of tables.
- Specifically supervise the operation of an assigned number of tables.
- Ensure fills/credits are handled according to policy.
- Promote positive guest relations.
- Assist in answering questions or resolving disputes.
- Knowledge of the Casino Control Act and attendant regulations as well as the Horseshoe's internal controls, policies, and procedures.
- Promote the following within the department and among all associates.
- Create an atmosphere of fun for all casino guests.
- Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
- Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
- Retain associates through personal involvement in associate training and development.
- Promote outstanding guest relations.
- Support and maintain Horseshoe courtesy guidelines.
- Perform other duties as assigned.
- Directly supervises an assigned number of dealers.
- Thorough knowledge of game supervision and casino rules, procedures, and regulations
- Minimum of 1 year experience as a Dealer required, previous supervisory experience is preferred.
- Ability to obtain the appropriate work authorization per gaming regulations required.
- Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
- Must be able to stand for the majority of assigned shift.