Surveillance Shift Manager
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES
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https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$4722.htmldPledge for Success:
We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Conducts clandestine surveillance of all gaming activity including slot operations, cashier cage, count room, main bank, and Security operations.
Primary Duties and Responsibilities:
Promotes superior guest service.
Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
Assists Surveillance Manager & Director in supervising activities of Surveillance Agents.
Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities as prescribed by the WA. State Gaming Board and internal controls.
Works very closely with Security Supervisors to coordinate the combined efforts of both departments.
Assumes responsibility of the Surveillance Department during the Manager & Director’s absence.
Performs the duties of a Surveillance Agent on the days when the Surveillance Agent is not available.
Assists in the training of Surveillance Agents.
Maintains confidentiality of sensitive information.
Performs other duties as assigned.
Minimum Qualifications:
High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
Two (2) years of casino surveillance department experience in a high-volume, complex casino environment with table games.
Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
Ability to work in a secluded, enclosed environment for extended periods of time.
Must possess strong reading, listening, writing, and visual skills and hand-eye coordination.
Must be able to observe and report in an objective manner.
Knowledge of state regulations, casino internal controls, and casino policy and procedures.
Must be willing to work in a smoking environment.
Must be willing to adhere to company health and safety measures.
Work Shift:
Grave (United States of America)Wages:
This role offers a starting wage of $58,259.00 annually. Candidates with relevant experience may be placed higher within the established pay range.Knock, knock. Hear that sound? That's opportunity!