System Analyst (Payment), Core Banking
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
About The Department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job Responsibilities
- Responsible for gathering, analysing, and documenting business and system requirements for payment systems.
- Act as the bridge between business users, operations, and IT development teams.
- Focus on payment domains including remittance, bulk payments, and real-time local payment schemes.
- Conduct discussions with users and product owners.
- Translate business needs into clear functional and system requirements.
- Identify gaps, risks, and dependencies in payment processes.
Payment Systems Coverage
- Remittance (inward/outward)
- Bulk payments (e.g., corporate payroll & payments)
- Real-time payments (e.g., DuitNow, PayNow, GIRO, FAST, FPS, CITAD)
- Banker’s Cheque / Cashier’s Order
- Understand end-to-end payment lifecycle: Initiation → Validation → Processing → Settlement → Reconciliation
Functional Specification Documentation
- Prepare detailed costing of system changes
- Prepare detailed Functional Specification Documents (FSD)
- Include process flows, use cases, data mapping, and business rules
- Define interface specifications (API, file-based, host-to-host)
- Present FSD to business users and obtain sign-off
Stakeholder Management
- Act as liaison between business, operations, and IT
- Facilitate requirement clarification and walkthrough sessions
Solution & Process Design
- Propose system and process improvements
- Support payment workflow and exception handling design
- Ensure compliance with regulatory and scheme requirements
Testing
- Validate of test cases in SIT and UAT phases
- Ensure the test coverage are comply with system design
Job Requirements
- Bachelor’s degree in IT,or related field
- 5–8+ years of experience as System/Business Analyst in banking
- Experience in payment systems preferred
- Strong knowledge of banking payment systems
- Experience with real-time payments, GIRO and remittance
- Ability to write FSD/BRD documents
- Experience in process flow and data mapping
- Understanding of APIs and system integration
- Strong communication and stakeholder management skills
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a difference.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference