Talent Acquisition Officer
About Reflex
Established in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride ourselves on our ability to swiftly address the technological needs of our clients.
Our portfolio of ICT solutions spans various industries. Reflex Carrier understands what is needed to build, manage, and operate complex backbone networks simply. Our solutions are tailored for Fibre Network Operators (FNO), Internet Service Providers (ISPs), and those looking for comprehensive Managed Connectivity solutions.
On the other hand, our Enterprise Solutions take the complexity out of technology, allowing you to focus on what you do best. We provide seamless, high-performance solutions for connectivity, communications, workplace management, cloud, and cybersecurity services.
Together, both divisions reflect our core values of expertise, clarity, and client-centricity. We take pride in being large enough to offer extensive support while remaining small enough to provide personalised service. At Reflex, our clients are at the centre of everything we do, and we’re committed to delivering reliable, jargon-free solutions that drive your success.
About the role
The Talent Acquisition Officer is responsible for the end-to-end recruitment process and onboarding administration to ensure a smooth and positive experience for both hiring managers and new employees. This is a delivery-focused role that manages sourcing, screening, coordinating interviews, preparing offers, and handling all pre-employment documentation and onboarding preparations.
Key duties and responsibilities:
- Recruitment Delivery
- Work with hiring managers to confirm job requirements and create job adverts.
- Post job adverts on relevant platforms and manage responses.
- Screen CVs and shortlist suitable candidates.
- Schedule and coordinate interviews, assessments, and feedback sessions.
- Conduct reference checks and background verifications as required.
- Prepare offer letters and manage the offer acceptance process.
- Onboarding Coordination
- Manage all pre-employment paperwork (contracts, new hire forms, compliance documents).
- Coordinate IT, equipment, and workspace requirements before new employees start.
- Prepare onboarding packs and ensure smooth Day 1 experience.
- Administration & Compliance
- Maintain accurate and up-to-date candidate and employee records in the HRIS/ATS.
- Track recruitment metrics (time-to-fill, pipeline status) for reporting to HR Manager.
- Ensure compliance with labour laws, POPIA, and company policies in all recruitment and onboarding processes.
- Candidate & Hiring Manager Experience
- Deliver a professional and positive experience to all candidates, regardless of outcome.
- Act as a point of contact for hiring managers throughout the recruitment process.
Education, Experience and Skills:
- Diploma and/or Degree in Human Resources, Industrial Psychology, or related field (advantageous)
- 3-5 years’ experience in HR administration, Talent Acquisition and onboarding
- Proven experience in sourcing candidates using LinkedIn and other digital platforms
- Experience supporting or managing end-to-end recruitment processes
- Exposure to onboarding and employment contract administration
- Experience using ATS or HRIS systems (advantageous)
- Strong ability to source and attract candidates proactively
- Understanding of employer branding and candidate engagement strategies
- Ability to manage multiple vacancies simultaneously
- Excellent communication and coordination abilities
- High attention to detail and accuracy with documentation
- Strong reporting and data tracking skills
- Works comfortably under pressure and meets tight deadlines
- Proactive and solutions-focused approach to problem solving
- Ability to build good working relationships with managers, candidates, and vendors
Additional requirements:
- Valid driver's license and own vehicle