TCM Clinic Receptionist cum Assistant

Responsibilities:

• Perform receptionist and administrative duties including patient registration, appointment scheduling, answering phone inquiries, data entry, and filing.
• Ability to dispense Chinese herbal medicine to clients based on physician’s prescription
• Conduct regular stock-taking of clinic supplies and coordinate with external vendors for logistics.
• Accurately update billing records and reconcile daily collections.
• Oversee the day-to-day operations of the clinic

Requirements & Qualifications:

• GCE 'N' Level / GCE 'O' Level
• An interest in and knowledge of TCM and healthcare is a plus.
• Strong customer-service mindset
• Basic IT knowledge and ability to assist with data entry and CRM systems.

职责：

• 协助中医师和健康顾问进行咨询
• 执行前台和行政工作，包括患者登记、预约安排、接听电话询问、数据录入和归档等。
• 根据中医师处方配药
• 定期进行诊所物资的盘点，并与外部供应商协调物流事宜。
• 准确更新账单记录并对每日收款进行核对。
• 负责诊所的日常运营管理

要求与资格：

• 拥有 GCE 'N' Level / GCE 'O' Level
• 对中医和健康护理有兴趣和了解者优先。
• 强烈的客户服务意识
• 具备基本的IT知识，能够协助数据录入和使用客户关系管理系统。