Team Leader
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have a new and exciting opportunity for a Team Leader to join and lead our new Complex Case team. As part of our multi-disciplinary service, you will work flexibly across West Sussex, managing a small team of Senior Workers, building relationships with external partners and overseeing the intensive support of complex clients. You will ensure that service users have a safe space to access support and treatment, in a way that best meets their individual needs; this may involve outreach and co-locating where needed.
As a part of the Change Grow Live West Sussex Drug & Alcohol Wellbeing Network, you’ll help people get to where they want to be and make a difference in their lives.
The Complex Case Team Leader will manage the implementation and ongoing delivery of this new service.
You will have experience of leading and managing staff, engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. You will have a main base, but need to be prepared to travel to support your team and work with the wider treatment service.
Where: West Sussex
Full Time Hours: 37.5 per week
Contract Type: Permanent
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
- Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users reaching their full potential as individuals and community members.
- Lead on the recruitment, selection and induction of new staff.
- Lead by example in creating a professional and positive team culture focused on excellent service delivery.
- Ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
- Support the Deputy Service Manager in the continual development and improvement of service delivery.
- Develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
- Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
- Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
- Work as part of the Operational Leadership Team to support the management of our buildings and satellites to ensure we have safe and welcoming environments for staff and service users.
About you:
- Experience of working with Adults experiencing difficulties around substance use and multiple complexities.
- Excellent knowledge of drugs and alcohol and their effects.
- Line management experience
- The ability to lead, empower and motivate a team.
- Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.
- The ability to foster new partnerships and to maintain positive relationships with partner agencies.
- Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
- Knowledge and experience of community-based support/outreach practices.
- Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
- Communicate confidently and effectively, verbally and in writing.
- Respond flexibly to the demands of the post.
- The ability to keep calm under pressure.
- Show commitment to facilitating positive outcomes for Adults.
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.