Tech Lead - Infrastructure Services P 4C

Tech Lead - Infrastructure Services P

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Oversee and manage the day-to-day operations of the IT department; • Lead and coordinate IT projects, ensuring timely delivery and adherence to quality standards; • Provide technical guidance and support to team members, assisting with complex technical issues; • Monitor and maintain system performance, identifying and resolving technical issues as they arise; • Collaborate with other departments to ensure seamless integration of IT systems and processes; • Develop and implement IT policies and procedures to enhance operational efficiency and security; • Stay up-to-date with latest technologies and trends to recommend innovative solutions for the organization's IT infrastructure. • Oversee and manage the day-to-day operations of the IT department; • Lead and coordinate IT projects, ensuring timely delivery and adherence to quality standards; • Provide technical guidance and support to team members, assisting with complex technical issues; • Monitor and maintain system performance, identifying and resolving technical issues as they arise; • Collaborate with other departments to ensure seamless integration of IT systems and processes; • Develop and implement IT policies and procedures to enhance operational efficiency and security; • Stay up-to-date with latest technologies and trends to recommend innovative solutions for the organization's IT infrastructure.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

AWS Certified Cloud Practitioner - PluralsightPluralsight, AWS Certified Solutions Architect - Associate - UdemyUdemy, Azure Solutions Architect Expert - MicrosoftMicrosoft, ITIL Foundation Certificate in IT Service Management - AxelosAxelos, TECHBRIDGE - AWS CLOUD PRACTITIONER - GenpactGenpact

Required Skills

Agile Methodology, Agile Methodology, Apache Cassandra, BeyondTrust Privileged Access Management, Citrix Virtual Apps, Client Relations, Cloud Automation, Cloud Computing, Collaboration Tools, Data Center Networks, Data Loss Prevention (DLP), Design Thinking, DevOps, Email Security, Encryption, Endpoint Security, Executive Presence, Inclusion, Information Security Risk Management, Information Technology (IT) Infrastructure, IT Database, IT Service Management (ITSM), Local Area Network (LAN), Migration & Roadmap, MongoDB {+ 12 more}

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services P

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.