Tech Support Analyst

Education & Experience
? Bachelor?s degree in computer science,
information systems, or a related field and four years of work-related
experience or an equivalent combination of education and experience
? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills
? Knowledge of the latest technologies obtained by attending training and conferences
?
Standing, walking, crouching, bending as necessary in the movement of
PC peripherals, such as desktops, printers, etc. with moderate lifting
of approximately 25 pounds (desktop support only)

Technical Skills (Desktop Support):
Microsoft Platforms: Advanced
Intel-based PCs: Advanced
Microsoft Office: Intermediate
Hardware and OS Mgmt: Advanced
Windows Technologies: Intermediate
Networking Technologies: Intermediate
Software Evaluation: Intermediate
Troubleshooting: Advanced

Technical Skills (Infrastructure Services):
Windows NT 4: Intermediate
Distributed Processing: Basic
SQL Server: Basic
Network Administration: Basic
COMTI: Basic
IP (Internet Protocol): Intermediate
NT Networking: Intermediate
SAN (Storage Area Network): Intermediate
MTS (Microsoft Transaction Server): Intermediate

Technical Skills (Data Security):
Internet Computing: Basic
Mainframe Computing: Basic
Schematic Architecture Design: Basic
Data Access and User Administration: Intermediate
Data Security: Basic
Development Req/ Def: Being Developed
Information Security Tech: Basic
Network Security: Being Developed
Security Risk Management Basic
Systems Security & User Admin: Intermediate
Systems Security & Maintenance: Intermediate
Systems Security Policies & Procedure: Intermediate
Systems Security Testing & Auditing: B

$20/hr

12 MONTHS