Techical Liaison - Quality Assurance
As Technical Liaison you'll play a key role on quality communication and bulding relationships with growers and customers by:<\/b>
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1. Ensuring that all quality reports\nare filled out correctly and finalized. <\/span><\/span>
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2.<\/span> <\/span><\/span><\/span>Updating the Master file with all\nthe inspection information for all origin and destination reports.<\/span><\/span>
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3. Uploading reports into NetSuite \- ERP system.<\/span><\/span>
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4. Sending all reports to growers via\nemail.<\/span><\/span>
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Main Responsibilities:<\/b>
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- Follow\-up on outstanding QC inspections\nwithin 24 hours after packing (origin) or arrival (destination).<\/span><\/span>
<\/span><\/span><\/li>- Review and scrutinize all\ninformation provided on each QC report to ensure it is correct according to\nUE\u2019s system.<\/span><\/span>
<\/span><\/span><\/li>- Follow\-ups with Supervisor <\/span><\/span>
<\/span><\/span><\/li>- Analyse and report <\/span><\/span><\/span>alerts and / or deviations.<\/span><\/span>
<\/span><\/span><\/li>- Provide feedback to relevant growers\n within 24 hours of receipt.<\/span><\/span>
<\/span><\/span><\/li>- Ensure all QC feedback is captured\non the ERP system.<\/span><\/span>
<\/span><\/span><\/li>- Follow up on any downgraded or re\-allocated\nstock and provide further feedback to grower and update the system accordingly.<\/span><\/span>
<\/span><\/span><\/li>- Ensure all QC reports and supporting\ndocuments are adequality filed on a case level on the ERP system.<\/span><\/span><\/span>
<\/li>- Maintain constant and proactive communication with related departments.<\/span><\/span>
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<\/div><\/span>Requirements<\/h3>
What you will bring!<\/span><\/b>
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<\/div>- Bachelor\u2019s degree in\nquality management, Business Administration, or related field (or equivalent\nexperience).<\/span>
<\/span><\/span><\/li>- 1\-2 years of experience in quality\nassurance or similar role.<\/span>
<\/span><\/li>- Ability to work independently,\nprioritize tasks, and meet deadlines in a fast\-paced environment.<\/span><\/span>
<\/li>- Product knowledge (berries or fresh produce industry preffered).<\/span><\/span>
<\/li>- Fluent English and Spanish<\/span><\/span><\/span>
<\/span><\/li>- Advanced Excel<\/span>
<\/span><\/li>- Analytics and business intelligence tools desired. Such as Power BI<\/span>
<\/span><\/li>- Proficiency using NetSuite or other ERP systems<\/span>
<\/li>- Excellent\ncommunication skills; verbal and written.<\/span><\/span>
<\/span><\/li>- Excellent\nattention to detail and persistence in getting information.<\/span><\/span>
<\/li>- Ability\nto analyze informati<\/span>on and communicate with relevant parties.<\/span><\/span>
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<\/div><\/span>Benefits<\/h3>
<\/div>Why to join us?<\/b><\/span><\/span>
<\/span><\/p>- Be part of a collaborative and internationally focused environment.<\/span>
<\/span><\/li>- Join a company experiencing expansion in the region with multiple challenges and goals.<\/span><\/span>
<\/li>- Opportunity to work closely with cross\-functional teams and industry stakeholders.<\/span>
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<\/div><\/span> - Join a company experiencing expansion in the region with multiple challenges and goals.<\/span><\/span>
- 1\-2 years of experience in quality\nassurance or similar role.<\/span>
- Review and scrutinize all\ninformation provided on each QC report to ensure it is correct according to\nUE\u2019s system.<\/span><\/span>