Technical Account Executive

Job Description<\/span><\/span><\/b><\/span><\/span>
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About InstaSafe<\/span><\/span><\/b><\/span><\/span>
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InstaSafe is Asia\u2019s fastest\-growing cybersecurity company, empowering organizations in their digital transformation journey. Our Zero Trust Security solutions secure over 500,000 endpoints for more than 100 Fortune 2000 companies globally. InstaSafe aims to simplify cybersecurity by delivering seamless and secure access to enterprise applications, ensuring maximum security and minimal risk.<\/span><\/span><\/span><\/span>
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Role Overview<\/span><\/span><\/b><\/span><\/span>
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The Technical Accounts Executive <\/span><\/span><\/span><\/span>will play a crucial role in driving the technical side of the sales process, acting as a bridge between prospects/partners and the InstaSafe product portfolio. This individual will conduct on\-site visits, deliver product demonstrations, and provide technical expertise to help customers and partners understand and adopt InstaSafe\u2019s Zero Trust Security solutions.<\/span><\/span><\/span><\/span>
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Responsibilities<\/span><\/span><\/b><\/span><\/span>
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  • Conduct technical presentations and live product demonstrations of InstaSafe\u2019s Zero Trust solutions at customer and partner sites.<\/span><\/span><\/span><\/span>
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  • Understand customer IT infrastructure and security requirements to provide tailored recommendations.<\/span><\/span><\/span><\/span>
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  • Collaborate closely with the sales team to ensure smooth pre\-sales and post\-demo engagement.<\/span><\/span><\/span><\/span>
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  • Provide feedback from customer interactions to Product and Engineering teams for continuous improvement.<\/span><\/span><\/span><\/span>
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  • Stay updated on InstaSafe\u2019s product portfolio, industry trends, and the competitive landscape.<\/span><\/span><\/span><\/span>
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  • Represent InstaSafe at partner meetings, events, and training sessions across the region.<\/span><\/span><\/span><\/span>
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    Requirements<\/h3>

    Requirements<\/span><\/span><\/b><\/span><\/span>
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    Core Competencies<\/span><\/span><\/b><\/span><\/span>
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    • Technical Foundations:<\/span><\/span><\/b><\/span><\/span> Strong understanding of networking concepts (TCP/IP, LAN, WAN, DNS, VPN, etc.) and familiarity with Linux operating systems and commands.<\/span><\/span><\/span><\/span>
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    • Solution Presentation:<\/span><\/span><\/b><\/span><\/span> Ability to communicate technical concepts clearly to both technical and non\-technical audiences.<\/span><\/span><\/span><\/span>
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    • Customer Engagement:<\/span><\/span><\/b><\/span><\/span> Comfortable in face\-to\-face interactions with partners and customers to establish trust and credibility.<\/span><\/span><\/span><\/span>
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    • Territory Travel:<\/span><\/span><\/b><\/span><\/span> Ability to plan and manage extensive travel to customer and partner locations within the Chennai area.<\/span><\/span><\/span><\/span>
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      Behavioral Abilities<\/span><\/span><\/b><\/span><\/span>
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      • Agility:<\/span><\/span><\/b><\/span><\/span> Quick to adapt to different customer environments and evolving product features.<\/span><\/span><\/span><\/span>
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      • Professionalism:<\/span><\/span><\/b><\/span><\/span> Presentable, reliable, and able to represent InstaSafe effectively in front of partners and customers.<\/span><\/span><\/span><\/span>
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      • Collaboration:<\/span><\/span><\/b><\/span><\/span> Works closely with sales and technical teams to deliver a seamless customer experience.<\/span><\/span><\/span><\/span>
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      • Learning Orientation:<\/span><\/span><\/b><\/span><\/span> Passionate about acquiring new skills and keeping pace with cybersecurity trends.<\/span><\/span><\/span><\/span>
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        Accountability:<\/span><\/span><\/b><\/span><\/span> Takes ownership of the pre\-sales process and customer satisfaction.<\/span><\/span><\/span><\/span>
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        Other Requirements<\/span><\/span><\/b><\/span><\/span>
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        • Must possess a <\/span><\/span><\/span><\/span>laptop with internet access<\/span><\/span><\/b><\/span><\/span> and a <\/span><\/span><\/span><\/span>two\-wheeler (motorcycle/scooter)<\/span><\/span><\/b><\/span><\/span> for efficient local travel.<\/span><\/span><\/span><\/span>
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        • Excellent communication and presentation skills to clearly articulate technical value propositions.<\/span><\/span><\/span><\/span>
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          Benefits<\/h3>

          Job Specifications<\/span><\/span><\/b><\/span><\/span>
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          Position Type:<\/span><\/span><\/b><\/span><\/span> Full\-Time<\/span><\/span><\/span><\/span>
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          Reporting To:<\/span><\/span><\/b><\/span><\/span> Regional Sales Manager / Pre\-Sales Head<\/span><\/span><\/span><\/span>
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          Work Hours:<\/span><\/span><\/b><\/span><\/span> Normal working hours with scheduling flexibility as per client meetings<\/span><\/span><\/span><\/span>
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          Work Environment:<\/span><\/span><\/b><\/span><\/span> Field\-based role with home\-office coordination<\/span><\/span><\/span><\/span>
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          Travel Requirements:<\/span><\/span><\/b><\/span><\/span> Extensive travel within the Chennai region<\/span><\/span><\/span><\/span>
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          Salary Range:<\/span><\/span><\/b><\/span><\/span> Competitive, with performance\-based incentives<\/span><\/span><\/span><\/span>
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          Benefits:<\/span><\/span><\/b><\/span><\/span> Travel allowance, health insurance, mentorship programs, professional growth opportunities<\/span><\/span><\/span><\/span>
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          Education:<\/span><\/span><\/b><\/span><\/span> Bachelor\u2019s degree or Diploma in Computer Science, IT, or a related field<\/span><\/span><\/span><\/span>
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          Experience:<\/span><\/span><\/b><\/span><\/span> 0\u20133 years (Freshers with strong fundamentals encouraged to apply)<\/span><\/span><\/span><\/span>
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          Preferred:<\/span><\/span><\/b><\/span><\/span> Exposure to cybersecurity products, SaaS solutions, or enterprise IT environments<\/span><\/span><\/span><\/span>
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          What We Offer<\/span><\/span><\/b><\/span><\/span>
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          • A dynamic and supportive work environment focused on cutting\-edge cybersecurity.<\/span><\/span><\/span><\/span>
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          • Dedicated mentorship and training to rapidly advance your technical and professional skills.<\/span><\/span><\/span><\/span>
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          • Competitive salary and benefits package with growth opportunities.<\/span><\/span><\/span><\/span>
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