Technical Consultant
In this role, you will:
- Deeply understand our customer’s and partner’s organizations and ambitions—and be seen as a trusted advisor on the Apple hardware, software and services.
- Work collaboratively across Apple, channel partners, and customers to remove technical barriers and friction points to enhance readiness for our platform and to inspire change.
- Deliver the technical enablement strategy and execute readiness initiatives to integrate Apple into customer environments and partners’ product and service offerings.
- Regularly assess and communicate the strength and efficiency of partner capabilities.
- Leverage every engagement as an opportunity to enable our partners to learn Apple’s messaging or best practices.
- Provide pre-sales technical expertise to our partners on new business opportunities—sharing status and progressing them through to closure.
Minimum Qualifications
8+ years of experience in a customer-facing pre-sales consultative role spanning IT infrastructure, networking, security, or enterprise technology solutions
Hands-on knowledge of multiple operating systems including Windows, macOS and iOS/iPadOS
Strong pre-sales experience, including qualifying, overcoming objections and obstacles, and closing business in collaboration with channel partners
Expertise in building and delivering compelling presentations, demonstrations and seminars
Ability to build, maintain, and strengthen high-level customer and partner relationships
Comfort with ambiguity and the ability to bring structure and clarity where none exists
Bachelor’s degree or equivalent experience
Preferred Qualifications
Strong experience engaging and enabling channel partners to drive joint sales outcomes
Strong understanding of IT enterprise architecture, with a focus on end user computing environments and solutions
Experience deploying Apple technologies into enterprise IT environments, including device management, integration with existing infrastructure, and end user adoption
Outstanding communication, presentation, and organizational skills
Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions
Excellent collaboration and relationship building skills, including the ability to influence cross-functionally, navigate organizational structures, and manage complex relationships