Technical Engagement Manager (Japanese)
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Technical Engagement Manager, you will drive the onboarding and adoption of our Google Cloud AI products, clearing blockers and ensuring the customers get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
As a Technical Engagement Manager, you will drive the onboarding and adoption of our Google Cloud AI products, clearing blockers and ensuring the customers get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped license agreements into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
- Employ skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
- Drive and track progress of the initial and ongoing ramp of license agreements, moving customers from agreement to consumption as quickly as possible.
- Identify expansion opportunities for new license agreements within the account during project execution.
- Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Ability to communicate in Japanese fluently to support client relationship management in this region.
Preferred qualifications:
- Experience with cloud native architecture in a customer-facing or support role.
- Experience leading or supporting technical deployments, onboarding workflows, or data migrations.
- Experience in programming languages, debugging, or systems design.
- Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.