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gorillalogic

Technical Engineering Manager - SD, Remote: Colombia - Costa Rica, Fulltime

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As a Technical Engineering Manager, you will lead high-performing, multidisciplinary engineering teams while remaining deeply connected to the technical execution. This role blends people leadership, delivery ownership, technical decision-making, and client-facing collaboration.
You will be responsible for end-to-end delivery across one or more engagements, ensuring strong engineering practices, high-quality outcomes, and alignment with client and business goals.


Key Responsibilities


Technical Leadership

  • Provide hands-on technical leadership across teams, participating in architecture discussions, code reviews, and technical decision-making.
  • Guide teams in modern architecture patterns such as microservices, event-driven systems, and modular monoliths.
  • Ensure engineering solutions align with cloud-native best practices (AWS, Azure, or GCP).
  • Support design reviews, technical spikes, and proof-of-concepts when needed.


People & Team Leadership


  • Lead and mentor developers, QA engineers, DevOps, and other engineering roles
  • Coach technical leads and senior engineers, supporting career growth and leadership development.
  • Own performance management, feedback, promotions, and compensation processes.
  • Address conflict, performance challenges, and team dynamics proactively and constructively.


Delivery Ownership


  • Own scope, schedule, quality, and delivery outcomes end-to-end for assigned engagements.
  • Be actively involved in day-to-day delivery activities, including standups, unblockers, and release coordination.
  • Track and manage delivery metrics such as cycle time, throughput, DORA metrics, SLAs/SLOs, and velocity.
  • Identify and manage dependencies, risks, and blockers to ensure predictable delivery.


Client-Facing Leadership


  • Act as a technical point of contact for clients, participating in architecture reviews, delivery updates, and QBRs.
  • Clearly communicate risks, trade-offs, and delivery status to both technical and executive stakeholders.
  • Support proposals, estimates, statements of work, and account growth initiatives in collaboration with sales and leadership teams.


Financial & Operational Awareness


  • Understand and support forecasting, staffing, utilization, margin, and team allocation for assigned engagements.
  • Partner with delivery and leadership teams to ensure the financial health and sustainability of projects.
  • Balance delivery excellence with cost, efficiency, and long-term scalability.


Required Qualifications


  • 7+ years of hands-on engineering experience (software development or DevOps), with recent technical involvement.
  • 3+ years in an engineering leadership or management role, leading teams of engineers directly.
  • Strong experience with modern architectures, cloud platforms (AWS, Azure, or GCP), and CI/CD practices.
  • Solid understanding of IaC, test automation, observability, and SRE concepts (SLOs, SLAs, incident response).
  • Experience working directly with U.S.-based clients in delivery and technical leadership roles.
  • Excellent English communication skills (C1/C2), written and verbal, with the ability to communicate clearly with engineers and executives alike.
  • Experience in consulting services environments.


Nice to Have


  • Exposure to pre-sales activities, estimations, or proposal support.
  • Background in scaling teams or helping organizations modernize legacy systems.