Technical Instructor (Instructional Design Senior Analyst)
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Summary
The Technical Instructor/Instructional Designer is responsible for designing, developing, and delivering high-quality technical training programs for internal sales, technical sales, customers, other functions The role combines strong technical expertise with instructional design and training delivery capabilities, supporting both classroom-based and digital learning environments.
Job Responsibilities:
Training Development
- Define the contents of technical courses working with the global training team
- Design and develop technical training content including presentations, instructor led materials, hands-on labs, assessments, and learner guides
- Translate complex technical concepts into clear, structured, and learner friendly content
- Collaborate with Product Management, Service, Technical Sales and Sales teams to ensure content accuracy and alignment with current offerings
- Update and maintain training materials based on product releases, field feedback, and continuous improvement initiatives
Training Delivery
- Deliver instructor led technical training (in person and virtual) to diverse audiences such as Sales, Technical Sales, Customer, other corporate teams
- Facilitate hands-on product demonstrations and guided practical sessions
- Adapt delivery style and depth based on audience profile and technical background
- Assess learner understanding and provide coaching and technical clarification as needed
Learning Effectiveness & Support
- Act as a technical subject matter expert (SME) during training sessions and learning initiatives
- Contribute to the continuous improvement of the technical curriculum and learning experience
Collaboration & Governance
- Work closely with Global/Regional Learning teams to ensure consistency and scalability of training programs
- Support training planning, scheduling, and coordination activities
- Ensure training materials comply with internal quality standards and learning governance processes
Job Qualifications:
- Bachelor’s degree in engineering or related technical field.
- Technical experience highly appreciated
- Strong communication and presentation skills, with experience in instructional design and training delivery.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
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