TECHNICAL RECORDS SPECIALIST (Employment & Training) Caldwell

Reports to: Grants Specialist Status: Non-Exempt / Hourly

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Review client intake applications to determine eligibility
• Establish new client files
• Provide receptionist support:
  • Word processing
  • Data processing and input
  • Copying
  • Filing
  • take and forward phone and electronic inquiries
  • Greet walk-in visitors
  • Provide information
  • Refer inquiries to proper recipients
  • Prepare, receive, and route incoming/outgoing correspondence, mail, and letters
• Process bills, payment requests, and related financial docs
• Order supplies and materials
• Translate for non-English speaking clients
• Translate records, reports, letters, and related documents
• Knowledge of English grammar, spelling, punctuation, and composition
• Knowledge of basic bookkeeping practices and procedures
• Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure
• Maintain standards of confidentiality of CC Idaho clients and records
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices