Technical Sales Engineer - AC Power, Healthcare
POSITION SUMMARY
The Technical Sales Engineer – AC Power, Healthcare supports selling efforts for Vertiv’s 3-Phase AC Power product offering, with deep technical and industry knowledge with a specific focus on healthcare. Sitting remotely, this individual will address technical questions or issues that arise during sales engagement, set appropriate customer expectations, interact with existing customers to investigate new issues and needs, and give advice on new projects and initiatives.
RESPONSIBILITIES
- Provides technical review and response to Request for Proposals (RFP) for Vertiv 3-Phase AC Power opportunities for assigned key accounts, or opportunities within assigned territories as needed. Tasks may include specification CDE review/completion, review of electrical drawings submitted with RFP, assistance with initial equipment configurations based on understanding of specification/drawing requirements, and aid with completing project specific bid forms (when required).
- Supports driving sales growth with a specific focus on the healthcare market.
- Provides technical support for key accounts including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines, and virtual or in-person design reviews.
- Supports budgeting and spec development to maximize success rates.
- Coordinates with key accounts to support engagement with targeted consulting engineers, contractors, and general contractors.
- Represents the company and actively participates in key customer factory visits.
- Travel as required to support key accounts and to support increasing share of wallet within the assigned account by supporting in person meetings.
- Participates as needed in account planning efforts and engagement strategies for key clients.
- Supports technical proposals, design documentation, and project proposals to aid the design process and delivery to customers.
- Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations & engagements including leading customer communications.
- Participates in new product development efforts as assigned.
- Provides industry feedback to product managers for product improvements and roadmaps.
QUALIFICATIONS
- Bachelor’s degree from four-year College or University with emphasis in Engineering, or related technical field, or equivalent combination of education and experience.
- 4-8 years of industry sales experience.
- Technical knowledge of three phase products and applications.
- Industry knowledge and understanding of healthcare market dynamics.
- Ability to build relationships and collaborate well with other departments and sales offices.
- Able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions.
- Able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can communicate with varying technical audience levels.
- Ability to attain quota in measured categories.
- Strong problem-solving skills.
PHYSICAL & ENVIRONMENTAL DEMANDS
- Standard office environment.
- Prolonged periods of sitting at a desk and working on a computer.
TIME TRAVEL REQUIRED
- 25 - 50% domestic travel to meet customer needs.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.