Technical Support

Hi,

This is Anthony from Infojini Consulting. Hope you are doing well!

We are Looking for Technical Support position based in Austin, TX for 10+ Months contract position. Please send your resume along with hourly rate expectation to anthony(Dot)v@infojiniconsulting(dot)com ASAP or call me at 443-270-1551.Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.


Job details:
Title: Technical Support
Duration :11+ Months
Location : Dallas, TX
Client : Direct Client

Description:

* Performs computer installs, break-fix, and maintenance of agency PC / MAC hardware, thin clients, laptops /tablets, printers, copiers and IP Phones.

* Installs, maintains, and upgrades software for both individual computers and larger networked systems.

* Images computers, thin client, laptops and tablets using Microsoft Deployment Server (WDS).

* Provide assistance in selection of potential vendors/products to incorporate into the future state architecture

* Installs/replaces toner as needed following user manual for the model. Includes cleaning and checking for other supplies such a photoconductor and fuser life

* Troubleshoots and resolve basic LAN/WAN connectivity issues

* Provides superior customer service

* Positions will work and support help desk as needed.

Skills/Experience
• Demonstrated problem-solving and solution development skills and the ability to explain problems and propose solutions with rationale to the management.
• Experience using rigorous logic and methods to solve difficult problems with effective solutions
• Experience finding hidden problems. Excellent at honest analysis
• Experience looking beyond the obvious and does not stop at the first answers
• Strong electro-mechanical aptitude.
• A+ Certification
• MCP Certification


Preferences:
• MCSE Certification
• Experience with Lexmark Printers

All your information will be kept confidential according to EEO guidelines.