Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor – Senior to join our team specializing in Service for our location in Fridley, MN.

In this role, you will make an impact in the following ways:

  • Act With Urgency: Take on new challenges and opportunities with high energy and determination, ensuring momentum and progress even in demanding situations.
  • Communicate With Clarity: Deliver clear, audience‑specific communication across teams, customers, and leadership to ensure alignment, understanding, and effective decision‑making.
  • Drive Meaningful Results: Consistently achieve high‑quality outcomes by staying focused on priorities, overcoming obstacles, and maintaining strong execution discipline.
  • Inspire Vision and Purpose: Translate strategy into a compelling direction that motivates others, strengthens engagement, and aligns the team toward shared goals.
  • Ensure Accountability: Hold myself and others to commitments by setting clear expectations, following through reliably, and reinforcing a culture of ownership.
  • Build Trust Through Integrity: Foster confidence and strong working relationships by demonstrating honesty, transparency, and authenticity in all interactions.
  • Navigate Organizational Complexity: Use organizational savvy to work effectively across policies, processes, and diverse stakeholder groups to move work forward smoothly.
  • Adapt and Grow Continuously: Adjust my approach to meet changing demands while actively seeking opportunities for learning, skill development, and professional growth.

To be successful in this role you will need the following:

  • Deep Technical Expertise: Hold relevant trade qualifications and strong Cummins product knowledge to confidently train technicians, support field issues, and customize training content to meet evolving business needs.
  • Training & Facilitation Capability: Effectively deliver engaging training sessions, forecast training demand, adapt materials for different audiences, and evaluate effectiveness through participant feedback and field performance.
  • Operational Discipline & Continuous Improvement: Maintain accurate training records, report service capability, update materials regularly, and actively contribute to process improvements that strengthen training quality and consistency.
  • Strong Customer & Stakeholder Engagement: Provide responsive technical support, collaborate with technicians and service teams, work directly with end user customers, and communicate clearly across diverse groups to ensure uptime and successful installations/decommissions.

Education, Licenses, Certifications:
College, university or equivalent technical experience required.
This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
Intermediate level of relevant work experience required, including experience in service.

  • Must hold trade qualifications and significant Cummins product knowledge,
  • Previous training experience preferred but not required.
  • 100% Onsite position.

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