Technical Writer

Job Summary:

This role focuses on the production of high-quality technical documentation—such as product and plant manuals—for water treatment technologies and solutions ensuring all content meets organizational and industry standards.

Responsible for Content Creation & Management, Collaboration & Review, Continuous Improvement with a strong background in technical writing, a deep understanding of water treatment technologies, and up-to-date knowledge of common publishing tools.

Essential Responsibilities:

  • Ensure the production of high-quality documentation that meets organizational standards.

  • Develop and Manage documentation project plans, timelines and resources to meet the organizational objectives.

  • Continuous evaluation and improving documentation process and tools to enhance efficiency and effectiveness.

  • Planning, editing, writing, and developing or migrating complete set of technical documents for the customer.

  • Providing enough information and content in written (or other) form regarding the product or solution so it can be understood and used by the recipient.

  • Collaborating with technical colleagues across the organization to collect all relevant information to be used in technical documentation and partners with them to clarify ambiguous topics.

  • Coordinating the approval process for the technical documentation.

  • Organizes reviews and ensures documentation meets customer requirements.

  • Keeping an updated knowledge of the main characteristics of the relevant products and a good awareness of the most common publishing tools in the market.

  • Contributing to custom project activities and developing or improving documentation tools, templates, processes, and execution of tasks using approved processes and tools.

Key Skills required:

  • Strong working knowledge of Madcap Flare software in creation of templates and standards.

  • Excellent written and verbal communication skills.

  • Excellent Knowledge of Source control management tools, Content Management System (CMS) and Configuration management.

  • Excellent Knowledge of desktop and electronic publishing.

  • Excellent Knowledge of HTML and XML languages.

  • Strong project coordination skills.

  • Friendly, service-oriented nature.

  • Ability to work in a global, decentralized environment.

  • Strong background in technical writing and deep understanding of water treatment technologies and industry standards.

  • Ability to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

  • Having expertise in relevant technical domains or areas to manage compilation of product documentation (manuals, etc.) and to describe handling, functionality, and architecture etc. of a technical product/solution.

Experience required: 8 to 10 years

Bachelor of Engineering / Bachelor of Technology in Mechanical/Chemical Engineering

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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